Search found 912 matches

by Brady Butler
Mon Dec 09, 2019 12:48 pm
Forum: Prepar3D Client Application Questions
Topic: 程式衝突
Replies: 1
Views: 129

Re: 程式衝突

Hello JJJ, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to reach out to th...
by Brady Butler
Thu Dec 05, 2019 11:59 pm
Forum: Prepar3D Installation and Installer Questions
Topic: V4.5 Flicker problem
Replies: 3
Views: 390

Re: V4.5 Flicker problem

Hello sso,

Does the following thread help?
https://prepar3d.com/forum/viewtopic.ph ... it=flicker

Regards,
Brady
by Brady Butler
Thu Dec 05, 2019 10:00 pm
Forum: Prepar3D Client Application Questions
Topic: PD3v4 Wont Launch
Replies: 2
Views: 260

Re: PD3v4 Wont Launch

Hello nohey1, Have you tried checking the md5 checksums to ensure they match those listed on our downloads page? You can review this post for more detailed information on downloading/checking the checksums: www.prepar3d.com/forum/viewtopic.php?f=6313&t=126465 Make sure you are running the installer ...
by Brady Butler
Mon Dec 02, 2019 4:38 pm
Forum: Other Support Questions
Topic: [RESOLVED] Since updating to 4.5 HF2 Settings are not saved.
Replies: 4
Views: 763

Re: Since updating to 4.5 HF2 Settings are not saved.

Hello machtoo, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to reach out t...
by Brady Butler
Tue Nov 12, 2019 5:30 pm
Forum: Prepar3D Client Application Questions
Topic: No airport traffic
Replies: 1
Views: 542

Re: No airport traffic

Hello trackbar, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to reach out ...
by Brady Butler
Sun Nov 10, 2019 5:15 pm
Forum: Prepar3D Installation and Installer Questions
Topic: réinstallation
Replies: 1
Views: 690

Re: réinstallation

Hello souvigny, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to reach out ...
by Brady Butler
Tue Nov 05, 2019 1:19 pm
Forum: Other Support Questions
Topic: [RESOLVED] lag and freeze when switch to outside camera
Replies: 11
Views: 1057

Re: lag and freeze when switch to outside camera

Hello AmirabbasDr,

Be sure that you completed all of step 5 in the general debugging steps.

Do you have other programs running while Prepar3D is running?

Have you opened task manager to see if something else is eating a significant amount of CPU cycles?

Regards,
Brady
by Brady Butler
Mon Nov 04, 2019 4:52 pm
Forum: Other Support Questions
Topic: [RESOLVED] lag and freeze when switch to outside camera
Replies: 11
Views: 1057

Re: lag and freeze when switch to outside camera

Hello AmirabbasDr,

Was v4 working on your system normally at one point?

Did you change something with your setup from when it was working normally to when it started having issues?

Regards,
Brady
by Brady Butler
Mon Nov 04, 2019 4:34 pm
Forum: Other Support Questions
Topic: [RESOLVED] lag and freeze when switch to outside camera
Replies: 11
Views: 1057

Re: lag and freeze when switch to outside camera

Hello AmirabbasDr, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Also, can you provide the details of your system? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be ca...
by Brady Butler
Mon Nov 04, 2019 1:09 pm
Forum: Prepar3D Installation and Installer Questions
Topic: install problem 0x80070001 - incorrect function.
Replies: 1
Views: 755

Re: install problem 0x80070001 - incorrect function.

Hello FJeijsman, Have you tried checking the md5 checksums to ensure they match those listed on our downloads page? You can review this post for more detailed information on downloading/checking the checksums: www.prepar3d.com/forum/viewtopic.php?f=6313&t=126465 Make sure you are running the install...
by Brady Butler
Wed Oct 30, 2019 10:46 pm
Forum: Software Development Kit (SDK) Questions
Topic: SDK _Setukp 4/0.23.21468.msi
Replies: 1
Views: 905

Re: SDK _Setukp 4/0.23.21468.msi

Hello Bob, Have you tried checking the md5 checksums to ensure they match those listed on our downloads page? You can review this post for more detailed information on downloading/checking the checksums: www.prepar3d.com/forum/viewtopic.php?f=6313&t=126465 Make sure you are running the installer as ...
by Brady Butler
Mon Oct 28, 2019 3:31 pm
Forum: Other Support Questions
Topic: Cant stream with crashing shaders
Replies: 2
Views: 769

Re: Cant stream with crashing shaders

Hello, Are both monitors plugged into the same GPU? Are they both assigned in Options->Graphics to the correct GPU(s)? If those aren't the causes, you may want to try the general debugging steps here: http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused...
by Brady Butler
Sun Oct 27, 2019 6:33 pm
Forum: Prepar3D Website and Download Questions
Topic: P3D Textures issues
Replies: 1
Views: 1602

Re: P3D Textures issues

Hello RozzAviation, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to reach ...
by Brady Butler
Fri Oct 25, 2019 6:51 pm
Forum: Software Development Kit (SDK) Questions
Topic: FCS Targeting and DIS entities
Replies: 1
Views: 1087

Re: FCS Targeting and DIS entities

Hello,

I believe you may be looking for GetEntityIdByObjectId() (or GetObjectIdByEntityId()) which can be found here:

https://www.prepar3d.com/SDKv4/sdk/pdk_ ... 6a41e91f21

Regards,
Brady
by Brady Butler
Mon Oct 21, 2019 5:29 pm
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] P3D is not reporting v4.5
Replies: 2
Views: 1397

Re: P3D is not reporting v4.5

Hello liderpz,

You must first uninstall Prepar3D before installing the update.

Regards,
Brady

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