Search found 693 matches

by Brady Butler
Fri Dec 07, 2018 5:21 pm
Forum: Prepar3D Client Application Questions
Topic: P3D 4.4 Won't Load
Replies: 4
Views: 167

Re: P3D 4.4 Won't Load

Hello, Completing step 5 will delete the file in question and create a new one for you once Prepar3D is launched. It's located within the "%appdata%" path specified in step 5. You could try just deleting the specific file in that path first, but if the problem persists you should complete all of ste...
by Brady Butler
Fri Dec 07, 2018 5:18 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Client will not open Sim
Replies: 16
Views: 475

Re: Client will not open Sim

Hello Michael,

The original issue you had with v4.4 was likely caused by an add-on. You can try upgrading to v4.4, but if you experience the same issues we would recommend completing step 5.

Regards,
Brady
by Brady Butler
Fri Dec 07, 2018 12:29 am
Forum: Prepar3D Client Application Questions
Topic: P3D 4.4 Won't Load
Replies: 4
Views: 167

Re: P3D 4.4 Won't Load

Hello John, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely w...
by Brady Butler
Thu Dec 06, 2018 12:33 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Client will not open Sim
Replies: 16
Views: 475

Re: Client will not open Sim

Hello Michael, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likel...
by Brady Butler
Wed Dec 05, 2018 5:04 pm
Forum: Prepar3D Client Application Questions
Topic: [RESOLVED] Going to menu from full screen - Reshade
Replies: 2
Views: 123

Re: Going to menu from full screen

Hello Graham,

We're not seeing this behavior in house, it is possible an add-on may be causing some issues. Have you tried going through the general debugging steps? viewtopic.php?f=6312&t=123246

Regards,
Brady
by Brady Butler
Wed Dec 05, 2018 4:59 pm
Forum: Miscellaneous
Topic: Prepar3D v4.4 Sound
Replies: 1
Views: 168

Re: Prepar3D v4.4 Sound

Hello Sidler,

Please refer to this post: https://www.prepar3d.com/forum/viewtopi ... ilit=sound

Regards,
Brady
by Brady Butler
Wed Dec 05, 2018 2:35 pm
Forum: Prepar3D Client Application Questions
Topic: I can't open my p3d
Replies: 2
Views: 80

Re: I can't open my p3d

Hello, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5. http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want t...
by Brady Butler
Wed Dec 05, 2018 12:08 pm
Forum: Prepar3D Installation and Installer Questions
Topic: P3D v4 Not Opening and Not Closing
Replies: 1
Views: 121

Re: P3D v4 Not Opening and Not Closing

Hello Eric, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5. http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely w...
by Brady Butler
Mon Dec 03, 2018 2:26 pm
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] Install failed
Replies: 6
Views: 183

Re: Install failed

Hello Jerry, Have you tried checking the md5 checksums to ensure they match those listed on our downloads page? You can review this post for more detailed information on downloading/checking the checksums: www.prepar3d.com/forum/viewtopic.php?f=6313&t=126465 Make sure you are running the installer a...
by Brady Butler
Fri Nov 30, 2018 4:01 pm
Forum: Prepar3D Installation and Installer Questions
Topic: In 4.4 I am missing my C172
Replies: 1
Views: 164

Re: In 4.4 I am missing my C172

Hello ols500,

Please refer to this post: viewtopic.php?f=6312&t=131677

Regards,
Brady
by Brady Butler
Fri Nov 30, 2018 3:58 pm
Forum: Prepar3D Client Application Questions
Topic: P3D 4.3 Gsync
Replies: 5
Views: 284

Re: P3D 4.3 Gsync

Hello dray007,

Have you updated to the latest graphics driver?

Regards,
Brady
by Brady Butler
Fri Nov 30, 2018 3:55 pm
Forum: Prepar3D Client Application Questions
Topic: v4.3: Graphics Problem/ Airport Scenery
Replies: 2
Views: 175

Re: v4.3: Graphics Problem/ Airport Scenery

Hello Zentiger, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will like...
by Brady Butler
Fri Nov 30, 2018 1:51 am
Forum: Prepar3D Client Application Questions
Topic: pauses 4.4
Replies: 7
Views: 593

Re: pauses 4.4

Hello gpf3m, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely ...

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