P3D v3 installer stuck at DXSETUP.exe

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
roryconor
Posts: 2
Joined: Mon Jan 23, 2012 8:15 am

P3D v3 installer stuck at DXSETUP.exe

Postby roryconor » Wed Oct 28, 2015 4:31 pm

Install stalling every time I have read previous posts, any ideas?


[1184:0540][2015-10-28T16:18:57]i304: Verified existing payload: cab31CF04FC93F168328426248DA03185EE at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.0.10.14945\scene6.cab.
[1184:173C][2015-10-28T16:18:57]i301: Applying execute package: VCREDIST120, action: Install, path: C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe" /q'
[1C44:1B44][2015-10-28T16:18:58]i319: Applied execute package: VCREDIST120, result: 0x0, restart: None
[1184:173C][2015-10-28T16:18:58]i301: Applying execute package: DirectX, action:[b]

[b]Install, path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe, arguments: '"C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe" /silent'
[1184:173C][2015-10-28T16:18:59]e000: Error 0xfffffff7: Process returned error: 0xfffffff7
[1184:173C][2015-10-28T16:18:59]e000: Error 0xfffffff7: Failed to execute EXE package.
[1C44:1B44][2015-10-28T16:18:59]e000: Error 0xfffffff7: Failed to configure per-machine EXE package.
[/b]
[/b]
[1C44:1B44][2015-10-28T16:18:59]i319: Applied execute package: DirectX, result: 0xfffffff7, restart: None
[1C44:1B44][2015-10-28T16:18:59]e000: Error 0xfffffff7: Failed to execute EXE package.
[1184:173C][2015-10-28T16:18:59]i351: Removing cached package: VCREDIST120, from path: C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\
[1184:173C][2015-10-28T16:18:59]i330: Removed bundle dependency provider: {ef7923e2-4857-4683-820d-a3994d88d709}
[1184:173C][2015-10-28T16:18:59]i352: Removing cached bundle: {ef7923e2-4857-4683-820d-a3994d88d709}, from path: C:\ProgramData\Package Cache\{ef7923e2-4857-4683-820d-a3994d88d709}\
[1C44:1B44][2015-10-28T16:18:59]i399: Apply complete, result: 0xfffffff7, restart: None, ba requested restart: No

Adam Breed
Lockheed Martin
Posts: 1385
Joined: Mon Sep 20, 2010 6:17 pm

Re: P3D v3 installer stuck at DXSETUP.exe

Postby Adam Breed » Thu Oct 29, 2015 1:09 am

Hello,

You can install the DirectX End-User Runtimes (June 2010) on your own: http://www.microsoft.com/en-us/download ... px?id=8109

Then you can install each of the Prepar3D Install*.msi directly.

Additionally, depending on your system setup, you might need to install the most recent Microsoft Visual C++ Redistributable Package (https://support.microsoft.com/en-us/kb/2977003) and Microsoft Core XML Services (MSXML) 6.0 (https://www.microsoft.com/en-us/downloa ... px?id=3988).

Regards,
Adam
Prepar3D® Engineering Project Manager

roryconor
Posts: 2
Joined: Mon Jan 23, 2012 8:15 am

Re: P3D v3 installer stuck at DXSETUP.exe

Postby roryconor » Thu Oct 29, 2015 9:01 am

Hi Adam

many thanks, all up and running now.


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