DXGI_ERROR_DEVICE_HUNG

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
STAO
Posts: 1
Joined: Wed Dec 28, 2016 1:55 pm

DXGI_ERROR_DEVICE_HUNG

Postby STAO » Wed Dec 28, 2016 2:12 pm

Hi people!
I'm new to this forum and simulator, and i'm having a huge issue.. Did a clean install according to instructions on my sons laptop. Only programs on the computer is Windows 10. AVG Anti virus program (Disabled) Everything else was deleted off this computer prior to instalation.

My problem is: When starting Prepar3D it starts and comes up with the initial start scene on the runway. After about 10 seconds the page goes black and i get the following message:
This device (AMD Radeon R3 Graphics) stopped working for the following reason: DXGI_ERROR_DEVICE HUNG. Do you want to exit Prepar3D?

Specs on laptop is: AMD A4-7210 APU, AMD Radeon R3 Graphics card, 1,80 Ghz, 4 GB RAM, Windows 10 64 bit

Getting frustrated here as i can not find any solution. Somebody out there that can help?

Best regards
STAO

ajbillinge
Posts: 3
Joined: Thu Dec 29, 2016 12:01 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby ajbillinge » Thu Dec 29, 2016 12:03 pm

Been having the same issue, was flying enroute and the error had apperaed after about half an hour

oddin
Posts: 1
Joined: Fri Dec 09, 2016 10:59 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby oddin » Thu Dec 29, 2016 12:29 pm

Same here..after two Hours of flying i get this error.
Started with the hotfix_2.

Snagle
Posts: 1
Joined: Tue Jun 18, 2013 11:44 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby Snagle » Fri Dec 30, 2016 12:05 am

I also have the same problem. Does it have something to do with the new nvidia drivers?

Adam Breed
Lockheed Martin
Posts: 1368
Joined: Mon Sep 20, 2010 6:17 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby Adam Breed » Fri Dec 30, 2016 2:26 pm

Hello,

Do you have any add-ons installed? Some are known to exacerbate this issue.

Overall, this error prompt is letting you know the graphics card has failed.

First, you will want to make sure your GPU drivers are updated. Next, you will want to double check that your graphic card is set to be used by Prepar3D. Finally, you will want to lower Prepar3D's graphics settings to better conform to any hardware limitation. For more information take a look at our FAQs: http://www.prepar3d.com/frequently-asked-questions/

Code: Select all

Prepar3D does not start, instantly shuts down, or does not perform as expected. What is wrong?

Ensure the proper graphics card is set to run Prepar3D. If an onboard video card (Intel HD) is told to run Prepar3D, these issues will likely occur. To correct, use the appropriate video card software to configure the graphic card’s control of Prepar3D. For NVIDIA graphics cards, open the NVIDIA Control Panel, select Manage 3D settings, and set the Preferred graphics processor to High-performance NVIDIA processor. You can also set Prepar3D.exe’s preferred graphics processor directly under the Program Settings tab under Manage 3D settings.

Often you might need to delete the following generated folders/files to have Prepar3D respect your changes. This will result in any add-ons being removed/disabled.
%PROGRAMDATA%\Lockheed Martin\Prepar3D v3
%LOCALAPPDATA%\Lockheed Martin\Prepar3D v3
%APPDATA%\Lockheed Martin\Prepar3D v3

Verify the fix was successful by opening Prepar3D and selecting Options, Settings, and under Full Screen Settings you should see the correct graphics card listed under Display.


Regards,
Adam
Prepar3D® Engineering Project Manager

ajbillinge
Posts: 3
Joined: Thu Dec 29, 2016 12:01 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby ajbillinge » Fri Dec 30, 2016 10:18 pm

Hi Adam,
I am unsure if this is the issue but under the fullscreen settings I see two versions of my GPU,
NVIDIA GeForce GTX 960.0.0
NVIDIA GeForce GTX 960.0.1

Now because of the small text box it doesn't display which one I was using initially so I have assumed it was the 0.0 and have changed it to display using the 0.1 version. I'll inform you if anything changes.

kjbersas
Posts: 10
Joined: Mon Aug 19, 2013 5:43 pm
Location: Norway

Re: DXGI_ERROR_DEVICE_HUNG

Postby kjbersas » Sun Jan 01, 2017 9:05 am

Just want to report the same problem with the last version of the P3D client. My last flights have all suddenly terminated with DXGI_ERROR_DEVICE_HUNG. And I'm really not sure if I did any recent adjustments to my system to trace the problem to either. I have reinstalled the most recent Nvidia drivers, using DDU to clean up between. The DXGI error just pops up from nowhere after 10-60 minutes of flying.

harrry
Posts: 30
Joined: Sat Jun 14, 2014 12:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby harrry » Sun Jan 01, 2017 12:33 pm

Same problem AMD R9-200

listed are Series 0.0 , 0.1, 0.2.

Adam Breed
Lockheed Martin
Posts: 1368
Joined: Mon Sep 20, 2010 6:17 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby Adam Breed » Sun Jan 01, 2017 7:44 pm

All,

Do you have any add-ons installed?

Also, are you using NVIDIA Inspector or any hardware accelerators/overclockers?

Each of those could contribute to failures/hangs of the GPU, causing Prepar3D to fail.

Let us know,
Adam
Prepar3D® Engineering Project Manager

Jeast
Posts: 11
Joined: Sat Dec 24, 2016 3:06 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby Jeast » Sun Jan 01, 2017 9:32 pm

I too have this since a while. Before the recent hotfix (2) P3D started crashing now and then. Since hotfix 2 the same is happening but now its showing the: Nvidia drivers stopped, error. I reduced the amount of times it happens by disabling hardware tesselation, but sometimes p3d still crashes.

harrry
Posts: 30
Joined: Sat Jun 14, 2014 12:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby harrry » Mon Jan 02, 2017 3:13 am

In my case of course I do not have Nvideo Inspector running as the R200 is an AMD Card.
This problem did not exist before the update to hotfix2.
THis problem is persistant though the time to crash is variable.
My system is not overclocked.
I am including part of the dxdiag report as the board will not take more.
if you need other parts I will add to seperate messages.


------------------
System Information
------------------
Time of this report: 1/2/2017, 10:06:57
Machine name: FLIGHT1
Machine Id: {4A6E7C1D-7FEB-4945-8288-CEF0AC483FFA}
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
Processor: AMD FX(tm)-8150 Eight-Core Processor (8 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32714MB RAM
Page File: 10778MB used, 26798MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B1)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67B1&SUBSYS_20201787&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 20429 MB
Dedicated Memory: 4073 MB
Shared Memory: 16356 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL U2713HM
Monitor Id: DEL407F
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\amdxc64.dll
Driver File Version: 21.19.0137.0001 (English)
Driver Version: 21.19.137.1
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 9/16/2016 7:00:00 AM, 1594768 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24F1-11CF-3674-A900BCC2D835}
Vendor ID: 0x1002
Device ID: 0x67B1
SubSys ID: 0x20201787
Revision ID: 0x0000
Driver Strong Name: oem0.inf:cb0ae4141cbcdede:ati2mtag_HawaiiDS:21.19.137.1:pci\ven_1002&dev_67b1&rev_00
Rank Of Driver: 00D12000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B1)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67B1&SUBSYS_20201787&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 20429 MB
Dedicated Memory: 4073 MB
Shared Memory: 16356 MB
Current Mode: 2560 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL U2913WM
Monitor Id: DEL4089
Native Mode: 2560 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\amdxc64.dll
Driver File Version: 21.19.0137.0001 (English)
Driver Version: 21.19.137.1
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 9/16/2016 7:00:00 AM, 1594768 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24F1-11CF-3674-A900BCC2D835}
Vendor ID: 0x1002
Device ID: 0x67B1
SubSys ID: 0x20201787
Revision ID: 0x0000
Driver Strong Name: oem0.inf:cb0ae4141cbcdede:ati2mtag_HawaiiDS:21.19.137.1:pci\ven_1002&dev_67b1&rev_00
Rank Of Driver: 00D12000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B1)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67B1&SUBSYS_20201787&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 20429 MB
Dedicated Memory: 4073 MB
Shared Memory: 16356 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: T230H
Monitor Id: ACR00F1
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0307259.inf_amd64_e75a0a5e82450920\amdxc64.dll
Driver File Version: 21.19.0137.0001 (English)
Driver Version: 21.19.137.1
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 9/16/2016 7:00:00 AM, 1594768 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24F1-11CF-3674-A900BCC2D835}
Vendor ID: 0x1002
Device ID: 0x67B1
SubSys ID: 0x20201787
Revision ID: 0x0000
Driver Strong Name: oem0.inf:cb0ae4141cbcdede:ati2mtag_HawaiiDS:21.19.137.1:pci\ven_1002&dev_67b1&rev_00
Rank Of Driver: 00D12000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

-

harrry
Posts: 30
Joined: Sat Jun 14, 2014 12:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby harrry » Mon Jan 02, 2017 3:26 am

Video Adapter
Display : \\.\DISPLAY1
VGA Compatible : No
Official Device Name : AMD Radeon R9 200 Series
Hardware ID : PCI\VEN_1002&DEV_67B1&SUBSYS_20201787&REV_00
OEM Device Name : ATI (AMD) Hawaii PRO
Device Name : HIS (Hightech Information Systems) Hawaii PRO
Hardware ID : VEN_1002 DEV_67B1 REV_00

Chipset
Model : RP9290
Speed : 947MHz
Min/Max/Turbo Speed : 300MHz - 947MHz
Peak Processing Performance (PPP) : 4.85TFLOPS
Adjusted Peak Performance (APP) : 4.36WT
Unified Shaders : 2560 Unit(s)
Cores per Processor : 40 Unit(s)
Raster Operation Units (ROP) : 64 Unit(s)
Texture Mapping Units (TMU) : 160 Unit(s)
Maximum Pixel Fillrate : 60.61GPix/s
Maximum Texture Fillrate : 151.52GTex/s
Maximum Power : 250.000W

Cache Information
L2 (2nd Level) Data/Unified Cache : 16kB, 40 Thread(s)

Logical/Chipset Memory Banks
Total Memory : 4GB DDR3
Memory Bus Speed : 4x 1.25GHz (5GHz)
Min/Max/Turbo Speed : 4x 150MHz (600MHz) - 4x 1.25GHz (5GHz)
Channels : 16
Width : 512-bit
Maximum Memory Bus Bandwidth : 312.5GB/s

Graphics Adapter Power Management
300MHz / 150MHz : Yes
947MHz / 1.25GHz : Yes

Bus
Type : PCIe
Version : 3.00
Width : x16 / x16
Speed : 2.5Gbps / 8Gbps
Maximum Bus Bandwidth : 3.9GB/s

Video BIOS
Version : 015.042.000.003
Model : 113-T32G01-001
Date of Manufacture : 2014/01/07 20:42

Sensor
Model : ATI GFX 0-0 HWM 0-0

Temperature Sensor(s)
(GP)GPU 1 Temperature : 57.00°C

Cooling Device(s)
Auto Fan Speed Control : Yes
(GP)GPU 1 Fan : 1781rpm

DirectX 12 Device(s)
Interface Version : 12.00
Unified Shaders : 5.01
CS - Compute Shader Support : Yes
UVA - Unified Virtual Addressing : No
FP64 - Double-Precision Floating-Point Support : Yes
Model : AMD Radeon R9 200 Series
Physical Memory : 4GB
Texture Memory : 16GB

DirectX 11 Device(s)
Interface Version : 11.02
Unified Shaders : 5.02
CS - Compute Shader Support : Yes
FP64 - Double-Precision Floating-Point Support : Yes
XDP - Double (FP64) eXtensions Support : Yes
UVA - Unified Virtual Addressing : No
Model : AMD Radeon R9 200 Series
Physical Memory : 4GB
Texture Memory : 16GB

DirectX 10 Device(s)
Interface Version : 10.01
Unified Shaders : 4.01
Library Version : 21.19.137.01
Model : AMD Radeon R9 200 Series
Physical Memory : 4GB
Texture Memory : 16GB

DirectX 9 Device(s)
Model : AMD Radeon R9 200 Series
Video Driver : aticfx64.dll
Library Version : 21.19.137.01
Interface Version : 9.03
Pixel Shaders : 3.00
Vertex Shaders : 3.00
3D Hardware Acceleration : Yes
Hardware Transform and Light : Yes

Accelerated Video Decoders
MPEG2 VLD : Yes
MPEG2 IDCT : Yes
H264-E (H264 VLD NoFGT) : Yes
{4245F676-2BBC-4166-A0BB-54E7B849C380} : Yes
{6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} : Yes
{9901CCD3-CA12-4B7E-867A-E2223D9255C3} : Yes
VC1-D (VC1 VLD) : Yes
{CA15D19A-2B48-43D6-979E-7A6E9C802FF8} : Yes
{7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} : Yes
H264-S-P (H264 VLD Stereo Progressive) : Yes
H264-S (H264 VLD Stereo) : Yes
{ED418A9F-010D-4EDA-9AE3-9A65358D8D2E} : Yes
VC1-C (VC1 IDCT) : Yes
WMV9-C (WMV9 IDCT) : Yes
{103473E4-10EA-11DF-9A92-2BA055D89593} : Yes
{84AD67F6-4C21-419A-9F0B-24F0578906C1} : Yes
{725AD240-786C-471E-AD3C-38F739936517} : Yes
{95664FF5-9E03-4C74-BB4F-9178D6035E58} : Yes

Accelerated Video Processors
Bob Device : Yes
Progressive Device : Yes
Software Device : Yes

Video Driver
Expected Windows Version : 4.00
Screen Saver Active : No
Low Power Saving Active : No
Power Off Saving Active : No

Mode
Mode : 1920x1080 32-bit
Refresh Rate : 60Hz
Virtual Desktop Size : 1920x1080

Video Modes
Mode 2 : 640x480 32-bit 59Hz 60Hz 75Hz
Mode 6 : 720x480 32-bit 29Hz 30Hz 59Hz 60Hz
Mode 14 : 720x576 32-bit 25Hz 50Hz 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz
Mode 16 : 800x600 32-bit 60Hz 75Hz
Mode 18 : 1024x768 32-bit 60Hz 75Hz
Mode 21 : 1152x648 32-bit 50Hz 59Hz 60Hz
Mode 28 : 1152x864 32-bit 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz 75Hz
Mode 31 : 1280x720 32-bit 50Hz 59Hz 60Hz
Mode 34 : 1280x768 32-bit 60Hz 60Hz 60Hz
Mode 35 : 1280x800 32-bit 60Hz
Mode 41 : 1280x960 32-bit 60Hz 60Hz 60Hz 75Hz 75Hz 75Hz
Mode 43 : 1280x1024 32-bit 60Hz 75Hz
Mode 46 : 1600x900 32-bit 60Hz 60Hz 60Hz
Mode 47 : 1600x1200 32-bit 60Hz
Mode 48 : 1680x1050 32-bit 60Hz
Mode 55 : 1776x1000 32-bit 24Hz 25Hz 29Hz 30Hz 50Hz 59Hz 60Hz
Mode 63 : 1920x1080 32-bit 23Hz 24Hz 25Hz 29Hz 30Hz 50Hz 59Hz 60Hz


Device Mode Characteristics
Physical Medium Width : 597 mm / 24 in
Physical Medium Height : 336 mm / 13 in
Recommended Display Size : 31 in
Maximum Resolution : 96x96 dpi
Colour Bits/Planes : 32-bit / 1-bit
Colour Resolution : 24-bit
Pixel Width/Height/Diagonal : 36 / 36 / 51

Enhanced Video Settings
Animation Effects Enabled : No
Full Windows Drag Enabled : No
Font Smoothing Enabled : No
High Contrast Enabled : No

harrry
Posts: 30
Joined: Sat Jun 14, 2014 12:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby harrry » Mon Jan 02, 2017 3:26 am

I hope those reports help

klisura
Posts: 4
Joined: Thu Jan 02, 2014 1:34 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby klisura » Mon Jan 02, 2017 4:46 pm

It happened since I updated Chaseplane to v. 1.509 Alpha.
Did you do the same?? Could it be the guilty?

Martyson
Posts: 3197
Joined: Sun Mar 25, 2012 11:08 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby Martyson » Mon Jan 02, 2017 4:55 pm

klisura wrote:It happened since I updated Chaseplane to v. 1.509 Alpha.
Did you do the same?? Could it be the guilty?


**

Is this product in testing / not approved for P3D yet?

https://fsfxpackages.com/en/ChasePlane/
ChasePlane is currently in Alpha. That means that ChasePlane is not a stable, final product and that tests, changes, addition or removal of features are possible.
Best Regards,
Vaughan Martell (KDTW)


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