Issue

Any issues, problems or troubleshooting topics related to the additional features present in the Prepar3D Professional Plus client application.
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asbjornj
Posts: 11
Joined: Mon Jul 21, 2014 6:58 pm

Issue

Postby asbjornj » Thu Dec 28, 2017 7:56 pm

I get message that Prepare3Dv4 has stopped working and closes down. Can somebody help to let me know what to do?, may it be that freeware addons may cause the errors.

Navn på program med fejl: Prepar3D.exe, version: 4.1.7.22841, tidsstempel: 0x59d67e95
Navn på modul med fejl: terrain.dll, version: 4.1.7.22841, tidsstempel: 0x59d67e0c
Undtagelseskode: 0xc0000005
Forskydning med fejl 0x00000000000dd7a8
Proces-id 0x2a34
Programmets starttidspunkt 0x01d37f4cbbaa8af3
Programsti: D:\Lockheed Martin\Prepare3Dv4\Prepar3D.exe
Modulsti: D:\Lockheed Martin\Prepare3Dv4\terrain.dll
Rapport-id: fea96dc2-a85c-4105-95fe-2c47ad101ab0
Fuldt navn på program med fejl:
Relativt program-id for program med fejl:

asbjornj

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Poppet
Lockheed Martin
Posts: 2181
Joined: Sat Nov 01, 2014 4:12 pm

Re: Issue

Postby Poppet » Thu Dec 28, 2017 11:14 pm

Hello asbjornj

Are you getting this Terrain.dll crash consistently ?

Have you tried lowering your Terrain settings via Prepar3D > Options > World - Terrain ?

Are you seeing this issue only using your freeware Add On's ? Please check out our general debugging steps below to help narrow down the cause of the issue

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246


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