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Invalid license 5017

Posted: Sat Nov 11, 2017 3:26 pm
by robertma
Hi,

My P3D V4 was purchase in August and work properly until today, it suddenly said that my license is invalid and the code is 5017.
Also I couldn't log in to my account in Prepar3D website, it looks like my account is being delete.
Is any idea on this?
I paid a lot for this game.
Thanks!

Re: Invalid license 5017

Posted: Mon Nov 13, 2017 12:12 pm
by Kayla Dillon
Hello,

Please email licensing@prepar3d.com with your license ID.

Regards,
Kayla