Invalid license 5017

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
robertma
Posts: 2
Joined: Wed Jul 04, 2012 1:52 pm

Invalid license 5017

Postby robertma » Sat Nov 11, 2017 3:26 pm

Hi,

My P3D V4 was purchase in August and work properly until today, it suddenly said that my license is invalid and the code is 5017.
Also I couldn't log in to my account in Prepar3D website, it looks like my account is being delete.
Is any idea on this?
I paid a lot for this game.
Thanks!

Kayla Kinzel
Lockheed Martin
Posts: 751
Joined: Mon Aug 01, 2016 5:59 pm

Re: Invalid license 5017

Postby Kayla Kinzel » Mon Nov 13, 2017 12:12 pm

Hello,

Please email licensing@prepar3d.com with your license ID.

Regards,
Kayla
Prepar3D® Software Engineer


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