[RESOLVED] 錯誤0x80070222 和0x800713ec亞洲

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
JJJ
Posts: 5
Joined: Sun Aug 06, 2017 4:03 am

[RESOLVED] 錯誤0x80070222 和0x800713ec亞洲

Postby JJJ » Sun Aug 06, 2017 4:38 am

你好
安裝到一半失敗錯誤代號0x80070222 和 0x800713ec亞洲 是什麼意思
我的CPU i7 4790 RAM32 GTX970 謝謝

[Cache\A70F856BDA33D45AD0A8AD035F73092441715431\NDP462-KB3151800-x86-x64-AllOS-ENU.exe.
[0910:1964][2017-08-06T12:02:45]i304: Verified existing payload: MSXML6_x86 at path: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\msxml6_x86.msi.
[0910:1964][2017-08-06T12:02:45]i304: Verified existing payload: Prepar3D at path: C:\ProgramData\Package Cache\{F4C0F17C-2CAD-4CC2-B8EA-63D59CF17070}v4.0.28.21686\Install_Client.msi.
[0910:1964][2017-08-06T12:02:45]i304: Verified existing payload: Content at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\Install_Content.msi.
[0910:1964][2017-08-06T12:02:49]i304: Verified existing payload: cab2572E1755CBA5DE8A3F9A67C360042C6 at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\cont1.cab.
[0910:1964][2017-08-06T12:02:50]i304: Verified existing payload: cab4AF59E30EAE80AE3D5586DD08C3B0D75 at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\cont2.cab.
[0910:1964][2017-08-06T12:02:50]i304: Verified existing payload: Scenery at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\Install_Scenery.msi.
[0910:1964][2017-08-06T12:02:54]i304: Verified existing payload: cabAFF83E4DAAFA92197E6C07E510615BCF at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene1.cab.
[0910:1964][2017-08-06T12:02:57]i304: Verified existing payload: cab3372074F94F905CED9D0BF19EC9542BD at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene2.cab.
[0910:1964][2017-08-06T12:03:00]i304: Verified existing payload: cabEFC9C8E85769785E5DA5951B160B1F0D at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene3.cab.
[0910:1964][2017-08-06T12:03:04]i304: Verified existing payload: cab567CB652576941B9278753E9E4905DD4 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene4.cab.
[0910:1964][2017-08-06T12:03:07]i304: Verified existing payload: cab98204C27229205D7A3B0696F1DD09E03 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene5.cab.
[0910:1964][2017-08-06T12:03:10]i304: Verified existing payload: cab31CF04FC93F168328426248DA03185EE at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene6.cab.
[0910:1964][2017-08-06T12:03:11]i304: Verified existing payload: cabEDA3FD833887B54C0BC9DB30B2C0E133 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene7.cab.
[0910:1554][2017-08-06T12:03:11]i301: Applying execute package: VCREDIST140_x64, action: Install, path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe, arguments: '"C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe" /q'
[07D0:0420][2017-08-06T12:09:22]i319: Applied execute package: VCREDIST140_x64, result: 0x0, restart: None
[0910:1554][2017-08-06T12:09:22]i301: Applying execute package: VCREDIST140_x86, action: Install, path: C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vc_redist.x86.exe, arguments: '"C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vc_redist.x86.exe" /q'
[07D0:0420][2017-08-06T12:15:33]i319: Applied execute package: VCREDIST140_x86, result: 0x0, restart: None
[0910:1554][2017-08-06T12:15:33]i301: Applying execute package: DirectX, action: Install, path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe, arguments: '"C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe" /silent'
[07D0:0420][2017-08-06T12:15:49]i319: Applied execute package: DirectX, result: 0x0, restart: None
[0910:1554][2017-08-06T12:15:49]i301: Applying execute package: Net462, action: Install, path: C:\ProgramData\Package Cache\A70F856BDA33D45AD0A8AD035F73092441715431\NDP462-KB3151800-x86-x64-AllOS-ENU.exe, arguments: '"C:\ProgramData\Package Cache\A70F856BDA33D45AD0A8AD035F73092441715431\NDP462-KB3151800-x86-x64-AllOS-ENU.exe" /q /norestart /ChainingPackage "Prepar3D v4 Academic" /log C:\Users\sky\AppData\Local\Temp\Prepar3D_v4_Academic_20170806115617_003_Net462.log.html'
[0910:1554][2017-08-06T12:16:08]e000: Error 0x800713ec: Process returned error: 0x13ec
[0910:1554][2017-08-06T12:16:08]e000: Error 0x800713ec: Failed to execute EXE package.
[07D0:0420][2017-08-06T12:16:08]e000: Error 0x800713ec: Failed to configure per-machine EXE package.
[07D0:0420][2017-08-06T12:16:08]i319: Applied execute package: Net462, result: 0x800713ec, restart: None
[07D0:0420][2017-08-06T12:16:08]e000: Error 0x800713ec: Failed to execute EXE package.
[0910:1554][2017-08-06T12:16:08]i351: Removing cached package: VCREDIST140_x64, from path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\
[0910:1554][2017-08-06T12:16:08]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{24334c8e-bce6-476c-bf15-aaaa4d69c877}, resume: None, restart: None, disable resume: No
[0910:1554][2017-08-06T12:16:08]i330: Removed bundle dependency provider: {24334c8e-bce6-476c-bf15-aaaa4d69c877}
[0910:1554][2017-08-06T12:16:08]i352: Removing cached bundle: {24334c8e-bce6-476c-bf15-aaaa4d69c877}, from path: C:\ProgramData\Package Cache\{24334c8e-bce6-476c-bf15-aaaa4d69c877}\
[0910:1554][2017-08-06T12:16:08]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{24334c8e-bce6-476c-bf15-aaaa4d69c877}, resume: None, restart initiated: No, disable resume: No
[07D0:0420][2017-08-06T12:16:09]i399: Apply complete, result: 0x800713ec, restart: None, ba requested restart: No

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Poppet
Lockheed Martin
Posts: 1338
Joined: Sat Nov 01, 2014 4:12 pm

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby Poppet » Sun Aug 06, 2017 8:16 pm

你好
安裝到一半失敗錯誤代號0x80070222 和 0x800713ec亞洲 是什麼意思
我的CPU i7 4790 RAM32 GTX970 謝謝

Hello JJJ

Try these 3 steps.........

1) Turn Off all Antivirus Software Before you Run the Prepar3D Installer

2) Disable your UAC User Account Control

3) Install Prepar3D as adminastrator, Right click on Setup_Prepar3D.exe and run as administrator

Let us know how you get on
Elaine Dixon
Prepar3D® Forum Global Moderator

Installing, Updating & Uninstalling Prepar3D-----------General Debugging Steps-----------How to Post Screenshots

JJJ
Posts: 5
Joined: Sun Aug 06, 2017 4:03 am

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby JJJ » Mon Aug 07, 2017 10:14 am

你好
謝謝你上次的幫忙,我已成功安裝完成
但點擊起動P3D完出現這框框

無法啟動程式,因為你的電腦遺失 api-ms-win-crt-runtime-I1-1-0.dII
請嘗試重新安裝以修正這個問題

出現這兩行
在麻煩你謝謝

User avatar
Poppet
Lockheed Martin
Posts: 1338
Joined: Sat Nov 01, 2014 4:12 pm

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby Poppet » Mon Aug 07, 2017 11:36 am

無法啟動程式,因為你的電腦遺失 api-ms-win-crt-runtime-I1-1-0.dII
請嘗試重新安裝以修正這個問題

Hello JJJ

2 Steps....

1) Please Insure you update your Windows Operating system. 請確保您更新您的操作系統,運行更新

2) And Download  Microsoft Visuals 2015 x86 & x64 Run the Installer as administrator, Restart your computer

Then test Prepar3D, Let us know how you get on
Elaine Dixon
Prepar3D® Forum Global Moderator

Installing, Updating & Uninstalling Prepar3D-----------General Debugging Steps-----------How to Post Screenshots

JJJ
Posts: 5
Joined: Sun Aug 06, 2017 4:03 am

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby JJJ » Wed Aug 09, 2017 10:21 am

感謝你的幫助,目前我可以正常遊戲了
我在買你們的遊戲時,已有聽說這遊戲要重新安裝時,要以郵件告知你們
我想了解一下程序

謝謝

User avatar
Poppet
Lockheed Martin
Posts: 1338
Joined: Sat Nov 01, 2014 4:12 pm

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby Poppet » Thu Aug 10, 2017 9:17 am

感謝你的幫助,目前我可以正常遊戲了
Hello JJJ

That's good, glad you are sorted now

我在買你們的遊戲時,已有聽說這遊戲要重新安裝時,要以郵件告知你們
我想了解一下程序

Could you explain some more your question ?
Elaine Dixon
Prepar3D® Forum Global Moderator

Installing, Updating & Uninstalling Prepar3D-----------General Debugging Steps-----------How to Post Screenshots

JJJ
Posts: 5
Joined: Sun Aug 06, 2017 4:03 am

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby JJJ » Sat Aug 12, 2017 4:41 am

你好
目前我是用Windows7,未來也想用Windows10,所以就需要重新安裝P3D

User avatar
Poppet
Lockheed Martin
Posts: 1338
Joined: Sat Nov 01, 2014 4:12 pm

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby Poppet » Sat Aug 12, 2017 3:42 pm

Hello JJJ

Yes, If you want to Install Prepar3D on your Windows 10 system you will need to first Uninstall/Deactivate Prepar3D v4 on Windows 7 and then Install on your Windows 10 system

If you want to Install Prepar3D on your Windows 7 and 10 system (2 computers) you will need to purchase 2 Prepar3D Licenses

Let us know if we can be of any further assistance
Elaine Dixon
Prepar3D® Forum Global Moderator

Installing, Updating & Uninstalling Prepar3D-----------General Debugging Steps-----------How to Post Screenshots

JJJ
Posts: 5
Joined: Sun Aug 06, 2017 4:03 am

Re: 錯誤0x80070222 和0x800713ec亞洲

Postby JJJ » Sun Aug 13, 2017 4:11 am

感謝你,等下次真的要重新安裝在試試
謝謝這幾次來的幫助


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