could not write value complete key

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
Lucaluca0501
Posts: 6
Joined: Mon Jun 19, 2017 11:09 am

could not write value complete key

Postby Lucaluca0501 » Mon Jun 19, 2017 12:01 pm

hi im having a problem with the install of v4 and the end its saying could not write value complete key \ products\192A359CDOCE414281177D8ED5357DA3\FEATURES when I load p3d and select airport it just crashed to desktop also the aircraft is not showing on the choose page I have done a install with all security features disabled and tried downloading all the files in one go and also separate any help appreciated thanks

Kayla Kinzel
Lockheed Martin
Posts: 447
Joined: Mon Aug 01, 2016 5:59 pm

Re: could not write value complete key

Postby Kayla Kinzel » Mon Jun 19, 2017 12:10 pm

Hello,

Are you running Prepar3D as an administrator?

Were you able to successfully activate Prepar3D?

Have you installed any addons?

Regards,
Kayla
Prepar3D® Software Engineer

Lucaluca0501
Posts: 6
Joined: Mon Jun 19, 2017 11:09 am

Re: could not write value complete key

Postby Lucaluca0501 » Mon Jun 19, 2017 12:11 pm

yes I always run as admini got the the page to activate p3d with my details then it loaded up but when choosing aircraft you cannot see them and soon as I choose airport it just crashes to desktop

Kayla Kinzel
Lockheed Martin
Posts: 447
Joined: Mon Aug 01, 2016 5:59 pm

Re: could not write value complete key

Postby Kayla Kinzel » Mon Jun 19, 2017 12:23 pm

Hello,

Could you try this:

1) Temporarily Disable all Anti Virus Software or Windows Defender (if your using it)

2) Disable your User Account Control by typing UAC in your windows search bar. Click Never notify and Click Ok

3) Go to your Prepar3D Download folder Right Click on Install_Scenery.msi and Click Repair.

Regards,
Kayla
Prepar3D® Software Engineer

Lucaluca0501
Posts: 6
Joined: Mon Jun 19, 2017 11:09 am

Re: could not write value complete key

Postby Lucaluca0501 » Mon Jun 19, 2017 4:48 pm

hi so i have turned everything off tried to re download full file its sayin CRC check failed p:\p3d expected 64F2AEF4 ACTUAL 66879088 any help thanks

Kayla Kinzel
Lockheed Martin
Posts: 447
Joined: Mon Aug 01, 2016 5:59 pm

Re: could not write value complete key

Postby Kayla Kinzel » Mon Jun 19, 2017 5:17 pm

Hello,

Does the md5 checksum on your download match those listed on our downloads page?

If not, we recommend using a download manager for a successful download.

Regards,
Kayla
Prepar3D® Software Engineer

Lucaluca0501
Posts: 6
Joined: Mon Jun 19, 2017 11:09 am

Re: could not write value complete key

Postby Lucaluca0501 » Mon Jun 19, 2017 7:05 pm

could not write value complete key \ products\192A359CDOCE414281177D8ED5357DA3\FEATURES make sure you have sufficient acess to that key orcontact support personnel

fatel error during insullation 0x80070643

i have tried downloading via IDM also

Kayla Kinzel
Lockheed Martin
Posts: 447
Joined: Mon Aug 01, 2016 5:59 pm

Re: could not write value complete key

Postby Kayla Kinzel » Mon Jun 19, 2017 8:34 pm

Hello,

You can view this thread for details on successful downloads and checking your md5 checksums:

http://www.prepar3d.com/forum/viewtopic ... 2&t=123419

Regards,
Kayla
Prepar3D® Software Engineer

Lucaluca0501
Posts: 6
Joined: Mon Jun 19, 2017 11:09 am

Re: could not write value complete key

Postby Lucaluca0501 » Mon Jun 19, 2017 10:18 pm

hi that has not helped i have downloaded all files gone to install scenery and when it gets right to the end it comes up error could not write value complete key \ products\192A359CDOCE414281177D8ED5357DA3\FEATURES

Lucaluca0501
Posts: 6
Joined: Mon Jun 19, 2017 11:09 am

Re: could not write value complete key

Postby Lucaluca0501 » Wed Jun 21, 2017 11:44 am

Hello,

You can view this thread for details on successful downloads and checking your md5 checksums:

http://www.prepar3d.com/forum/viewtopic ... 2&t=123419

Regards,
Kayla
I don't think you can give me any help regarding this matter because the md5 is not helping

OldBob
Posts: 16
Joined: Tue May 30, 2017 10:41 pm
Location: Tampa Bay Region of FL

Re: could not write value complete key

Postby OldBob » Sun Jun 25, 2017 4:38 am

Lucaluca0501,
I also had a very similar problem. After the install finished I would get an error telling me it could not write a key to the registry. For nearly 2 weeks I tried everything possible following everyone's advice. The ONLY thing that worked was to reinstall Windows 10 from scratch, starting completely over. One of the very first programs I installed after I started over was P3Dv4 and it worked. I thought I'd tell you my experience to save you a lot of frustration. Just bite the bullet and start over with Windows. That's the ONLY thing that worked for me.
OldBob
I may be old but I'm trying, very trying.


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