[RESOLVED] Pd34.5 Freezing during flight

Other problems or issues not covered by other troubleshooting topics.
fernandito1969
Posts: 78
Joined: Tue Feb 27, 2018 4:34 pm

[RESOLVED] Pd34.5 Freezing during flight

Postby fernandito1969 » Sat Apr 04, 2020 5:28 pm

Hello;
I have posted similar request previously in regards PD3 not properly working or crashing but the issue somehow was fixed however, In many occasions this same problem continues to happen without a clear explanation for me to take action. Just a few minutes ago I have experienced this similar issue with Pd3 "totally freezes" last night and untimately crashing a few minutes ago today and I have not received a clear explanation on what to do that would be easy understand and to follow the guidance to fix the issue. Below I have posted the last report found or that it's available on the Reliability Folder in my system regarding this last crashes. Could you please assist with so simple but clear guidance for me to execute and maybe get ready of the cause of why this issue takes place so often.....please?

Crash 04/03/2020
Faulting application name: SimObjectDisplayEngine.exe, version: 1.6.4.0, time stamp: 0x5c100d47
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x02801a90
Faulting process id: 0x2368
Faulting application start time: 0x01d609bdfb8c65ea
Faulting application path: C:\Program Files (x86)\12bPilot\SODE\SimObjectDisplayEngine.exe
Faulting module path: unknown
Report Id: 217f1c99-76f2-48c7-9640-04db362de2ef
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: SimObjectDisplayEngine.exe, version: 1.6.4.0, time stamp: 0x5c100d47
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x4b435553
Faulting process id: 0xeec
Faulting application start time: 0x01d609c5ecfa852a
Faulting application path: C:\Program Files (x86)\12bPilot\SODE\SimObjectDisplayEngine.exe
Faulting module path: unknown
Report Id: 0a1072c1-ad77-4f39-bdba-b373fcabcd84
Faulting package full name:
Faulting package-relative application ID:

My System:
Cyber Power PC
Intel(R) Core (TM) i7-9700 CPU @ 3.00GHz 3.00 GHz
16.0 GH (14.2 GB usable)
64-bit Operating System x64 base processor


Regards
Fernando R.

Martyson
Posts: 8312
Joined: Sun Mar 25, 2012 11:08 am

Re: Pd34.5 Freezing during flight

Postby Martyson » Sat Apr 04, 2020 5:36 pm

Fernando,

You could run through all the General Debugging Steps :
viewtopic.php?f=6312&t=123246
Best Regards,
Vaughan Martell (KDTW)

JorgenSA
Posts: 1354
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Pd34.5 Freezing during flight

Postby JorgenSA » Sun Apr 05, 2020 12:25 pm

Have you tried the latest version of SODE - v. 1.6.5?

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB of 2133 MHz DDR4 RAM, nVidia GTX 960 graphics w/ 4 GB DDR5 VRAM, Thrustmaster HOTAS-X, Windows 10 Home

fernandito1969
Posts: 78
Joined: Tue Feb 27, 2018 4:34 pm

Re: Pd34.5 Freezing during flight

Postby fernandito1969 » Sun Apr 05, 2020 1:02 pm

Trying to fully comprehend clearly the steps listed on the post link posted by Marty. Unsure about that one in my system Jorgen (SODE v. 1.6.5), I have found "SODE1.6.3" in my system and its show being "registered" for PD3v4 So, I googled and found this one "SODEv.1.6.6" Download and Progress and will send feedback. Thanks Gents!

Regards,
Fernando R.

JorgenSA
Posts: 1354
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Pd34.5 Freezing during flight

Postby JorgenSA » Sun Apr 05, 2020 1:30 pm

Certainly worth a shot!

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB of 2133 MHz DDR4 RAM, nVidia GTX 960 graphics w/ 4 GB DDR5 VRAM, Thrustmaster HOTAS-X, Windows 10 Home

fernandito1969
Posts: 78
Joined: Tue Feb 27, 2018 4:34 pm

Re: Pd34.5 Freezing during flight

Postby fernandito1969 » Sun Apr 05, 2020 6:02 pm

Omg!..Jorgen it seems that I have lost total SODE capability on all of my airports. SODE does not come up on the addon menu, a msg on the green bar keeps coming up saying no SODE connectivity and none of my GSX Lv2 gates are responding. I have downloaded the SODE 1.6.3 mentioned above from this link https://sode.12bpilot.ch/ it's this correct or did I downloaded from the wrong place??

Please advise?

v\r
Fernando R.

JorgenSA
Posts: 1354
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Pd34.5 Freezing during flight

Postby JorgenSA » Sun Apr 05, 2020 6:12 pm

Fernando, I looked at the SODE website, and I saw this note (under News on their menu):

18FEB20: The AI detection code is working again. Please uninstall SODE V1.6.6 first (through Windows Apps&Features) and then download the new installer from this site and install as per usual.

The link to that page is here:

https://sode.12bpilot.ch/?page_id=14

If you go to that page, you know you're in the right place.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB of 2133 MHz DDR4 RAM, nVidia GTX 960 graphics w/ 4 GB DDR5 VRAM, Thrustmaster HOTAS-X, Windows 10 Home

fernandito1969
Posts: 78
Joined: Tue Feb 27, 2018 4:34 pm

Re: Pd34.5 Freezing during flight

Postby fernandito1969 » Sun Apr 05, 2020 6:16 pm

Thank you much my friend for the info!...Will do!...will report feedback!

Best
Fernando R.

fernandito1969
Posts: 78
Joined: Tue Feb 27, 2018 4:34 pm

Re: Pd34.5 Freezing during flight

Postby fernandito1969 » Tue Apr 07, 2020 12:30 am

Hi Jorgen & Martyson;
Just some feedback from the instructions Green Light with the SODE issue...Up and working now;
NoGo on the Pd3 freezing during flight action; Follow the dubug steps (deleted the indicating files, tested and still freezing) Check Report...….Any thoughts or Advise?

4/5/2020 - 5:25PM
Description
Faulting Application Path: D:\Prepar3D4.5\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 4.5.13.32097
Application Timestamp: 5d8abf93
Fault Module Name: slopedrwyAI.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5e566fac
Exception Code: c0000005
Exception Offset: 000000000002919e
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: c1d8
Additional Information 2: c1d8006ed33fc16da4bb2d4b87e743c7
Additional Information 3: 4919
Additional Information 4: 491917a220aeea81a273118f79c416d5
Extra information about the problem
Bucket ID: bb3e6a81fec4f9237b8e6c0a7a61f6b6 (1985643277975680694)

4/6/2020 - 5:49pm
Description
Faulting Application Path: D:\Prepar3D4.5\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 4.5.13.32097
Application Timestamp: 5d8abf93
Fault Module Name: slopedrwyAI.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5e566fac
Exception Code: c0000005
Exception Offset: 000000000002919e
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: c1d8
Additional Information 2: c1d8006ed33fc16da4bb2d4b87e743c7
Additional Information 3: 4919
Additional Information 4: 491917a220aeea81a273118f79c416d5
Extra information about the problem
Bucket ID: bb3e6a81fec4f9237b8e6c0a7a61f6b6 (1985643277975680694)

4/6/2020 - 12:33pm
Description
Faulting Application Path: D:\Prepar3D4.5\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 4.5.13.32097
Application Timestamp: 5d8abf93
Fault Module Name: WebSimBrowser.dll
Fault Module Version: 2.1.67.23
Fault Module Timestamp: 5d977fcc
Exception Code: c0000005
Exception Offset: 000000000000ad8a
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 95a1
Additional Information 2: 95a176ad0232527f88b3b90b377cd6bf
Additional Information 3: f767
Additional Information 4: f7677f464a95e8ab82bc8afabc4ec13d

Extra information about the problem
Bucket ID: 7917f80bde14b56fbcc971bb79fcc100 (2074314153400254720)

Regards,
Fernando R.

Martyson
Posts: 8312
Joined: Sun Mar 25, 2012 11:08 am

Re: Pd34.5 Freezing during flight

Postby Martyson » Tue Apr 07, 2020 1:23 am

Hi Jorgen & Martyson;
Just some feedback from the instructions Green Light with the SODE issue...Up and working now;
NoGo on the Pd3 freezing during flight action; Follow the dubug steps (deleted the indicating files, tested and still freezing) Check Report...….Any thoughts or Advise?

4/5/2020 - 5:25PM
Description
Faulting Application Path: D:\Prepar3D4.5\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 4.5.13.32097
Application Timestamp: 5d8abf93
Fault Module Name: slopedrwyAI.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5e566fac
Exception Code: c0000005
Exception Offset: 000000000002919e
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: c1d8
Additional Information 2: c1d8006ed33fc16da4bb2d4b87e743c7
Additional Information 3: 4919
Additional Information 4: 491917a220aeea81a273118f79c416d5
Extra information about the problem
Bucket ID: bb3e6a81fec4f9237b8e6c0a7a61f6b6 (1985643277975680694)

4/6/2020 - 5:49pm
Description
Faulting Application Path: D:\Prepar3D4.5\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 4.5.13.32097
Application Timestamp: 5d8abf93
Fault Module Name: slopedrwyAI.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5e566fac
Exception Code: c0000005
Exception Offset: 000000000002919e
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: c1d8
Additional Information 2: c1d8006ed33fc16da4bb2d4b87e743c7
Additional Information 3: 4919
Additional Information 4: 491917a220aeea81a273118f79c416d5
Extra information about the problem
Bucket ID: bb3e6a81fec4f9237b8e6c0a7a61f6b6 (1985643277975680694)

4/6/2020 - 12:33pm
Description
Faulting Application Path: D:\Prepar3D4.5\Prepar3D.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 4.5.13.32097
Application Timestamp: 5d8abf93
Fault Module Name: WebSimBrowser.dll
Fault Module Version: 2.1.67.23
Fault Module Timestamp: 5d977fcc
Exception Code: c0000005
Exception Offset: 000000000000ad8a
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 95a1
Additional Information 2: 95a176ad0232527f88b3b90b377cd6bf
Additional Information 3: f767
Additional Information 4: f7677f464a95e8ab82bc8afabc4ec13d

Extra information about the problem
Bucket ID: 7917f80bde14b56fbcc971bb79fcc100 (2074314153400254720)

Regards,
Fernando R.
Fernando,

Your report shows:
Fault Module Name: slopedrwyAI.dll

AI traffic

I seen this reported:
LatinVFR forums
https://www.latinvfr.org/forum/viewtopic.php?f=8&t=380
Best Regards,
Vaughan Martell (KDTW)

fernandito1969
Posts: 78
Joined: Tue Feb 27, 2018 4:34 pm

Re: Pd34.5 Freezing during flight

Postby fernandito1969 » Sun Apr 12, 2020 1:15 pm

Looks like that absolutely did the trick Sir. Not sure why did not function on the first test, I did downloaded the file at first anyway, all went smoothly during this last test. Thanks and Stay safe Buddy.

Best
Fernando R.

Martyson
Posts: 8312
Joined: Sun Mar 25, 2012 11:08 am

Re: Pd34.5 Freezing during flight

Postby Martyson » Sun Apr 12, 2020 2:10 pm

You are welcome.
Glad to hear your problem is resolved.
Best Regards,
Vaughan Martell (KDTW)


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