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[RESOLVED] Can not login for downloading

Posted: Sat Dec 08, 2018 11:23 am
by craft
I can not login to the web for downloading, the following message appeard:
Spam prevention filter failed to validate your selections. Please try again.
what's the problem?

Re: Can not login for downloading

Posted: Sat Dec 08, 2018 10:43 pm
by Poppet
Hello craft

Welcome to the Prepar3D Forum.

Sorry for the inconvenience, please try the steps outlined in the topic below

https://www.prepar3d.com/forum/viewtopic.php?t=130504

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If you are still experiencing this message contact licensing@prepar3d.com along with your license ID and invoice number and they can provide you a link to download Prepar3D.

Re: Can not login for downloading

Posted: Sun Dec 09, 2018 3:42 am
by craft
still problem

Re: Can not login for downloading

Posted: Wed Dec 12, 2018 1:07 pm
by craft
I have sent the email to licensing@prepar3d.com, only got the reply for retrieving password, not a download link.

Re: Can not login for downloading

Posted: Thu Dec 13, 2018 9:37 pm
by Poppet
Hello craft

How are you getting on now, have you managed to log in to download Prepar3D ?

Re: Can not login for downloading

Posted: Wed Dec 19, 2018 12:37 am
by craft
Thanks, I have got the download link from licensing and already downloaded the latest version P3D.