I can't download P3D V4 Academic

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
nick0425
Posts: 1
Joined: Tue Jun 20, 2017 5:53 am

I can't download P3D V4 Academic

Postby nick0425 » Tue Jun 20, 2017 11:50 pm

Hello,

I've purchased a P3D V4 acdamic lisence with no problem, but when I went to the download page, I won't be able to download it, I do get the download link though, it just said unable to connect to the link or time out when connecting to the server.

I've tried Chrome, IE, and Firefox, non of these browser worked, then tried connecting to VPN server in LA and Fremont, it won't work either, so I think it might be a problem with my ISP, tried the network in my office next day, but with no luck.

Any suggestions?
Thanks in advance!

Kayla Kinzel
Lockheed Martin
Posts: 593
Joined: Mon Aug 01, 2016 5:59 pm

Re: I can't download P3D V4 Academic

Postby Kayla Kinzel » Thu Jun 22, 2017 9:07 pm

Hello,

Have you modified your hosts file?

Are there any firewalls or virus protection that could be blocking your connection?

Regards,
Kayla
Prepar3D® Software Engineer

Cudel
Posts: 7
Joined: Fri Jul 07, 2017 7:09 am

Re: I can't download P3D V4 Academic

Postby Cudel » Mon Jul 10, 2017 8:31 pm

hi !

check your host files (i had the same issue) just delete anything that says "Prepar3d". otherwise, just buy it on your smartphone.. it will also work. just keep in mind that if there is a problem with your host file, you will have to activate P3D from another computer, because the activation will also not work.

cheers
Stephane

speed8
Posts: 4
Joined: Fri Jul 14, 2017 6:21 am

Re: I can't download P3D V4 Academic

Postby speed8 » Mon Jul 17, 2017 2:49 pm

great, thanks
Regard's

broringe
Posts: 1
Joined: Thu Mar 29, 2012 6:58 am

Re: I can't download P3D V4 Academic

Postby broringe » Wed Jul 19, 2017 2:53 pm

I can't download P3D V4 Academic too
I get only half on that zip file 5gig and error when i try open zip, this zip file should be 12 gig not 5.
have try download 2 times now and same happen

D4VE1975
Posts: 2
Joined: Thu Aug 17, 2017 12:53 pm

Re: I can't download P3D V4 Academic

Postby D4VE1975 » Fri Aug 18, 2017 10:10 am

I can't download either it downloaded 8.5gb if that.. checked the zip file properties it says 9gb+. When i go to extract it says folder empty on windows 10 i have had 4 attempts and all failed. may just be that i'm never going to get the chance to download it in full. I have even tried to save in different locations when downloading even after fornatting my computer twice. I have tries with antivirus on and off no such luck.

User avatar
Poppet
Lockheed Martin
Posts: 1360
Joined: Sat Nov 01, 2014 4:12 pm

Re: I can't download P3D V4 Academic

Postby Poppet » Fri Aug 18, 2017 11:52 am

Hello

Just to confirm, Have you tried using a different Download Manager ?
Elaine Dixon
Prepar3D® Forum Global Moderator

Installing, Updating & Uninstalling Prepar3D-----------General Debugging Steps-----------How to Post Screenshots

D4VE1975
Posts: 2
Joined: Thu Aug 17, 2017 12:53 pm

Re: I can't download P3D V4 Academic

Postby D4VE1975 » Sat Aug 19, 2017 6:19 pm

Windows 10. Will not let you complete a 12gb file in one go. After many attempts at downloading and all failed.. i used a software called free download manager. Also instead of using Iexplorer i switched to Mozilla Firefox. So far so good. I have downloaded over 11gb which is the furthest i have gotten.. so this should work from now on.


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