P3Dv5 : issue with Kneeboard....

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
User avatar
chrismot
Posts: 27
Joined: Mon Mar 24, 2014 1:08 pm

P3Dv5 : issue with Kneeboard....

Postby chrismot » Mon May 04, 2020 2:06 pm

Morning everyone,

I just noticed that nothing appears in the Kneeboard under Checklist or Reference...! On any plane, even Lockheed Martin base planes...!

Moreover, I see that in the SDK documentation, it is said that the files corresponding to the checklist and references should be in .txt format... format, and not .htm format anymore!?!?!? Is this a novelty or an error? Because even transformed to .txt format the information does not pass on the Kneeboard!

Please check and correct...!
Chris
Designer - Developer
Image
Page Facebook SwissMilSim - YouTube SwissMilSim

User avatar
Rob McCarthy
Lockheed Martin
Posts: 2744
Joined: Wed Aug 24, 2011 1:37 pm

Re: P3Dv5 : issue with Kneeboard....

Postby Rob McCarthy » Mon May 04, 2020 2:56 pm

Hello Chris,

Thanks for the report. We'll investigate this and get back to you.

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead

simskunkworks
Posts: 60
Joined: Sun Dec 15, 2013 6:30 pm

Re: P3Dv5 : issue with Kneeboard....

Postby simskunkworks » Wed May 06, 2020 8:24 pm

Hello,
i do confirm, kb_reference or kb_checklist show nothing on all airplanes.
Thanks for fixing (in v4 it's ok)
/SSW

Irhander
Posts: 5
Joined: Mon May 18, 2020 11:01 am

Re: P3Dv5 : issue with Kneeboard....

Postby Irhander » Mon May 18, 2020 11:07 am

hello,
also the briefing page is blank. But if I right-click on blank space and select "show sourcecode", the htm code is obviously there. saving link on desktop and double-clicking opens up webbrowser and displays briefing OK!
Reinhard

Martyson
Posts: 8672
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv5 : issue with Kneeboard....

Postby Martyson » Mon May 18, 2020 1:16 pm

hello,
also the briefing page is blank. But if I right-click on blank space and select "show sourcecode", the htm code is obviously there. saving link on desktop and double-clicking opens up webbrowser and displays briefing OK!
Reinhard
As a quick test :

Try loading one of the Missions like Missing Coworker.
Best Regards,
Vaughan Martell (KDTW)

Irhander
Posts: 5
Joined: Mon May 18, 2020 11:01 am

Re: P3Dv5 : issue with Kneeboard....

Postby Irhander » Mon May 18, 2020 1:24 pm

same thing.
By the way, short mission briefing inside the load screen OK, but longer Briefing window after selecting the scenario also blank.

additional info:
Windows 10 Home, latest version (1909), all drivers current, installed internet browsers: Opera, Chrome, Edge and IE11
also checked interference with iobit antivirus software: same behavior also with realtime protection switched off.

Martyson
Posts: 8672
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv5 : issue with Kneeboard....

Postby Martyson » Mon May 18, 2020 1:36 pm

same thing.
By the way, short mission briefing inside the load screen OK, but longer Briefing window after selecting the scenario also blank.

additional info:
Windows 10 Home, latest version (1909), all drivers current, installed internet browsers: Opera, Chrome, Edge and IE11
also checked interference with iobit antivirus software: same behavior also with realtime protection switched off.
"but longer Briefing window after selecting the scenario also blank."
After the Mission started I went right to the briefing.
Mine had data.

Maybe try it again?
A different Mission?

Try all the selections, not just briefing.
Best Regards,
Vaughan Martell (KDTW)

Irhander
Posts: 5
Joined: Mon May 18, 2020 11:01 am

Re: P3Dv5 : issue with Kneeboard....

Postby Irhander » Mon May 18, 2020 2:10 pm

I tried 6 default missions, all show the same behavior. Only the tab "Messages" is showing text under the caption "Communication", all other tabs are blank (with option to look at and export source code) . But the messages tab seems to be the only one showing no htm page (no right-click -> show source code available)

no reshade or similar running, by the way.

Martyson
Posts: 8672
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv5 : issue with Kneeboard....

Postby Martyson » Mon May 18, 2020 2:27 pm

I tried 6 default missions, all show the same behavior. Only the tab "Messages" is showing text under the caption "Communication", all other tabs are blank (with option to look at and export source code) . But the messages tab seems to be the only one showing no htm page (no right-click -> show source code available)

no reshade or similar running, by the way.
Example path:
D:\Prepar3D v5\Scenarios\Emergency\Missing Coworker

do you see ?:
File: missing coworker.htm

Content:

Image
Best Regards,
Vaughan Martell (KDTW)

Irhander
Posts: 5
Joined: Mon May 18, 2020 11:01 am

Re: P3Dv5 : issue with Kneeboard....

Postby Irhander » Mon May 18, 2020 3:47 pm

Yes, all files are there. They seem to be found OK, as well: when I right click in the blank window, I can check the source code OK and can also select "create link" to save the file link on the desktop and open it up with my webbrowser OK.

Maybe, Prepar3D is relying on some Windows or Internet Explorer DLL to display the htm file? I found a similar issue in a different software, which was fixed by providing an (old) "Microsoft.mshtml.dll" to the software directory. But that file does not do the trick in P3D, unfortunately.

User avatar
chrismot
Posts: 27
Joined: Mon Mar 24, 2014 1:08 pm

Re: P3Dv5 : issue with Kneeboard....

Postby chrismot » Tue May 19, 2020 2:59 pm

Hello,

I can confirm that missions that contain a briefing don't launch...! The briefing page won't open and P3Dv5 is stuck...! The only solution is to stop P3D via the task manager!

It seems that everything that contains htm code doesn't work... Thanks for checking it!
Chris
Designer - Developer
Image
Page Facebook SwissMilSim - YouTube SwissMilSim

User avatar
chrismot
Posts: 27
Joined: Mon Mar 24, 2014 1:08 pm

Re: P3Dv5 : issue with Kneeboard....

Postby chrismot » Wed May 20, 2020 3:32 pm

Hello averyone,

The problem with the display of the Briefing page has a fix and will be part of the next hotfix ( see https://www.prepar3d.com/forum/viewtopi ... 8&t=138128 )

I imagine it will be the same for the kneeboard, since it is, in both cases, a problem of displaying an htm code...?!?!?!

Thanks for confirming...!
Chris
Designer - Developer
Image
Page Facebook SwissMilSim - YouTube SwissMilSim

User avatar
Rob McCarthy
Lockheed Martin
Posts: 2744
Joined: Wed Aug 24, 2011 1:37 pm

Re: P3Dv5 : issue with Kneeboard....

Postby Rob McCarthy » Wed May 20, 2020 5:11 pm

That's correct Chris, this fixes the kneeboard issue as well.

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead

User avatar
chrismot
Posts: 27
Joined: Mon Mar 24, 2014 1:08 pm

Re: P3Dv5 : issue with Kneeboard....

Postby chrismot » Wed May 20, 2020 10:06 pm

Thank you Rob...!
Chris
Designer - Developer
Image
Page Facebook SwissMilSim - YouTube SwissMilSim

Irhander
Posts: 5
Joined: Mon May 18, 2020 11:01 am

Re: P3Dv5 : issue with Kneeboard....

Postby Irhander » Thu May 21, 2020 8:56 am

Great News!
Thanks!


Return to “Prepar3D Client Application Questions”

Who is online

Users browsing this forum: FlyingNodrog, IanHarr and 51 guests