Front view pans into ground after looking left or right (4.2)

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
tjpietro
Posts: 25
Joined: Thu Jan 05, 2012 9:34 pm

Front view pans into ground after looking left or right (4.2)

Postby tjpietro » Wed Feb 21, 2018 6:18 pm

Anyone experience this issue where the front views pans into the ground after changing views?

Yes, you can do ctrl+spacebar to reset but I'm not a fan of doing this every time I change views.

Tim

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Brady Butler
Lockheed Martin
Posts: 713
Joined: Tue May 09, 2017 5:31 pm

Re: Front view pans into ground after looking left or right (4.2)

Postby Brady Butler » Wed Feb 21, 2018 8:03 pm

Hello Tim,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer

tjpietro
Posts: 25
Joined: Thu Jan 05, 2012 9:34 pm

Re: Front view pans into ground after looking left or right (4.2)

Postby tjpietro » Thu Feb 22, 2018 1:47 pm

I was hoping to keep my 20 add-ons. It for sure is a Prepar3d issue with 4.2.

Tim

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Brady Butler
Lockheed Martin
Posts: 713
Joined: Tue May 09, 2017 5:31 pm

Re: Front view pans into ground after looking left or right (4.2)

Postby Brady Butler » Thu Feb 22, 2018 1:53 pm

Hello Tim,

We are unable to reproduce this issue in house. Do you have a controller or joystick plugged in that is moving the camera view down?

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer


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