[RESOLVED] P3d CTD when starting a new flight

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Aleksander_B
Posts: 3
Joined: Sat Sep 16, 2017 12:10 pm

[RESOLVED] P3d CTD when starting a new flight

Postby Aleksander_B » Sat Sep 16, 2017 12:14 pm

Hi all,

I really need your help here. Suddenly my P3d stops working and CTD.
I can't for the life of me figure out what may cause this.

I've been flying for weeks without any issues. Recently I installed Aerosoft Malaga X, and nothing after that.
Today, it just crashes and gives me this error and a .NET error:
Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 11F9DD00
Stack:

XML:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-09-16T12:06:40.722684700Z" />
<EventRecordID>1734</EventRecordID>
<Channel>Application</Channel>
<Computer>Lagerboi-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 11F9DD00 Stack:</Data>
</EventData>
</Event>



Application Error:

Faulting application name: Prepar3D.exe, version: 3.4.22.19868, time stamp: 0x588f7cbf
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x11f9dd00
Faulting process id: 0x324c
Faulting application start time: 0x01d32ee3fedf71c8
Faulting application path: E:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: unknown
Report Id: 5e4d6baa-38ff-4fdc-b9d4-9ccac82038ee
Faulting package full name:
Faulting package-relative application ID:

XML:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-09-16T12:06:40.930463000Z" />
<EventRecordID>1735</EventRecordID>
<Channel>Application</Channel>
<Computer>Lagerboi-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Prepar3D.exe</Data>
<Data>3.4.22.19868</Data>
<Data>588f7cbf</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>11f9dd00</Data>
<Data>324c</Data>
<Data>01d32ee3fedf71c8</Data>
<Data>E:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe</Data>
<Data>unknown</Data>
<Data>5e4d6baa-38ff-4fdc-b9d4-9ccac82038ee</Data>
<Data />
<Data />
</EventData>
</Event>

Aleksander_B
Posts: 3
Joined: Sat Sep 16, 2017 12:10 pm

Re: P3d CTD when starting a new flight

Postby Aleksander_B » Sat Sep 16, 2017 12:42 pm

I posted this before going through the last posts on this forum. Seems that it's a Win10 update problem... :-/

Aleksander_B
Posts: 3
Joined: Sat Sep 16, 2017 12:10 pm

Re: P3d CTD when starting a new flight

Postby Aleksander_B » Sat Sep 16, 2017 1:00 pm

Did what "petakas" did, it's a temp fix. But it works!

petakas » Sat Sep 16, 2017 11:17 am

After some trials I too had the crash in P3Dv3, not in default cab start up flight but as soon as I would load add on aircraft like PMDG which use DLLs.

I went to Windows10 update.
I took the network plug out (to cut Internet) so that on reboot it does not automatically redownload the KB4038788 update.
I uninstalled KB4038788 update.
Rebooted.
Disabled Windows Update from SERVICES (changed selection to STOPPED) not from the Windows Update page which only pauses it for few days.
Reconnected PC to Internet.

And at least this way I can for now fly P3Dv3 until a FIX is found without worrying for updates.


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