no sound in P3Dv4.2, but normal sound playing mp3 - Jetstream 738

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Wagener
Posts: 2
Joined: Mon Feb 20, 2017 4:10 pm

no sound in P3Dv4.2, but normal sound playing mp3 - Jetstream 738

Postby Wagener » Thu May 17, 2018 3:57 pm

Hello,
we have trouble with sound in P3D. No noise, e.g. from the engines but if we play a mp3 file we hear all fine.
In the settings we configured the correct soundcard but there is nothing to hear.

Do you have any idea?

If you need more informations, please ask.

Regards
Claus

User avatar
Rob McCarthy
Lockheed Martin
Posts: 1701
Joined: Wed Aug 24, 2011 1:37 pm

Re: no sound in P3Dv4.2, but normal sound playing mp3

Postby Rob McCarthy » Thu May 17, 2018 4:45 pm

Hi Claus,

We have our general debugging steps posted here. Going through them may help isolate the cause of the issue.
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Also what are your system specs? Have you made any hardware or configuration changes lately including the installation on new add-ons?

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead

Stratocruiser
Posts: 133
Joined: Tue Apr 03, 2012 6:42 am

Re: no sound in P3Dv4.2, but normal sound playing mp3

Postby Stratocruiser » Fri May 18, 2018 11:31 pm

I had the same problem after a recent Windows 10 update. Found that somehow my sound card no longer was the one the computer was trying to use. Reset to the proper sound card and problem gone.
Howard

Wagener
Posts: 2
Joined: Mon Feb 20, 2017 4:10 pm

Re: no sound in P3Dv4.2, but normal sound playing mp3

Postby Wagener » Tue May 29, 2018 3:15 pm

Thank you guys, for your Reply. With your help, I found out, that the Jetstream 738 has no Sound. All other plains from P3Dv4 are fin.
Now I have to find out, why the prosim model does not give any loud!!
In June I'm on holidays, but after that, I start investigating.
Hope, Ican find out.
Claus


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