P3Dv4.v CTD

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mleuck
Posts: 47
Joined: Tue Dec 01, 2015 4:30 pm

P3Dv4.v CTD

Postby mleuck » Mon Dec 17, 2018 9:07 pm

I have updated to v4.4 and am having CTD's. Specifically, P3D crashes when using FSLabs A320 and A319. After about 15 minutes. the CTD happens with the below error:

Prepar3D. exe
4.4.16.270775bfdbb35
KERNELBASE.DLL
10.0.017134.441428DE48CC020001000000000003a388

Help please!

This oea not happen with other aircraft.

User avatar
Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: P3Dv4.v CTD

Postby Poppet » Mon Dec 17, 2018 10:19 pm

Hello mleuck

The KERNELBASE.DLL error can be cause by many different situations, Hardware Instability, Software, Out of date drivers, Add Ons and so on.

Here are some suggestions taken from the Avsim CTD (Crash to Desktop) Guide

Try these steps one by one and test as you go along

1) Possibly graphic settings are to high, Regenerate the Prepar3D.cfg file, Follow This Link for more Information.

2) Update or reinstall your graphics driver but maybe try DDU (Driver Display Uninstaller) to cleanly remove your previous driver and then reinstall your graphics driver again. Please see This Link for more Information.

3) Run the The System File Checker, Its a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. For a guide to use this tool Click Here

4) Open the Windows Task Manager go to Start Up and disable all startups (that are not needed for operation of your computer) Then test Prepar3D

If you are still experiencing problems please post on the Official FSLabs Forums

Let us know how you get on

mleuck
Posts: 47
Joined: Tue Dec 01, 2015 4:30 pm

Re: P3Dv4.v CTD

Postby mleuck » Mon Dec 17, 2018 10:28 pm

Thank you for the reply. The Sim works perfectlty with all other aircraft. The problem begins and ends with the FSLabs A319 and A320.


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