New View Window CTD

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Dallen1919
Posts: 1
Joined: Sat Sep 29, 2018 4:08 pm

New View Window CTD

Postby Dallen1919 » Sat Sep 29, 2018 5:35 pm

All working great. If I only go to "Change/ View (current) menu" all is well. However if I go to menu and select "New view" and any choice (ie Cockpit etc) then at that point sim freezes and then CTD.
Suggestions appreciated!

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Brady Butler
Lockheed Martin
Posts: 682
Joined: Tue May 09, 2017 5:31 pm

Re: New View Window CTD

Postby Brady Butler » Sun Sep 30, 2018 5:01 pm

Hello,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Also, can you provide the details of your system?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer


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