Search found 780 matches

by Rob McCarthy
Tue Feb 20, 2018 10:20 pm
Forum: Prepar3D Client Application Questions
Topic: HDR-lights - help
Replies: 12
Views: 174

Re: HDR-lights - help

I'm sorry for misunderstanding the question. We have general debugging steps here that should help narrow down the issue:
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Regards,
Rob McCarthy
by Rob McCarthy
Tue Feb 20, 2018 10:04 pm
Forum: Prepar3D Client Application Questions
Topic: HDR-lights - help
Replies: 12
Views: 174

Re: HDR-lights - help

There is no way to change the default values written to the config when it is first created unless you are modifying entries that are available in the options menu. You can alter graphics settings from the startup screen before running the sim for the first time. For the other entries I referenced y...
by Rob McCarthy
Tue Feb 20, 2018 9:40 pm
Forum: Prepar3D Client Application Questions
Topic: HDR-lights - help
Replies: 12
Views: 174

Re: HDR-lights - help

You will need to manually change these values in a text editor. Deleting the cfg will cause Prepar3D to regenerate a new one with default values.

Regards,
Rob McCarthy
by Rob McCarthy
Tue Feb 20, 2018 3:43 pm
Forum: Prepar3D Client Application Questions
Topic: ATC window greyed and not active
Replies: 3
Views: 188

Re: ATC window greyed and not active

Does updating the client and running the "Delete Generated Files" shortcut also solve this issue?

Regards,
Rob McCarthy
by Rob McCarthy
Tue Feb 20, 2018 3:11 pm
Forum: Prepar3D Client Application Questions
Topic: HDR-lights - help
Replies: 12
Views: 174

Re: HDR-lights - help

If you search for HDR in the cfg you will see several entries. We do not offer any presets for these values other than the default values. You may see odd results depending on the values you choose. In the vast majority of cases the settings in the UI can be tweaked to give the desired results. Rega...
by Rob McCarthy
Tue Feb 20, 2018 2:16 pm
Forum: Prepar3D Client Application Questions
Topic: Loss fps at panning
Replies: 2
Views: 78

Re: Loss fps at panning

Do you seen an improvement using MSAA instead of SSAA? Dynamic lighting can be very performance intensive with SSAA depending on the lighting conditions.

Regards,
Rob McCarthy
by Rob McCarthy
Tue Feb 20, 2018 1:53 pm
Forum: Prepar3D Client Application Questions
Topic: HDR-lights - help
Replies: 12
Views: 174

Re: HDR-lights - help

Hi Marcelo, You can further tune HDR lighting in the Graphics section in the Prepar3D.cfg. There are several HDR and ToneMap entries that can be modified. You will need to restart Prepar3D when making these changes. Also if you do manually change this file we recommend creating a backup in case you ...
by Rob McCarthy
Tue Feb 20, 2018 1:32 pm
Forum: Prepar3D Client Application Questions
Topic: The issue with the menu
Replies: 2
Views: 106

Re: The issue with the menu

Hello,

We're currently investigating the issue. We'll make updates to the post you linked so I'll lock this topic.

Regards,
Rob McCarthy
by Rob McCarthy
Tue Feb 20, 2018 1:27 pm
Forum: Prepar3D Client Application Questions
Topic: 4.2: SimConnect window doesn't stay on screen
Replies: 21
Views: 1175

Re: 4.2: SimConnect window doesn't stay on screen

Thanks for the additional information. We're investigating the issue on our end.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Feb 19, 2018 5:49 pm
Forum: Prepar3D Client Application Questions
Topic: V4.2 Engaging thrust caused electric shut down
Replies: 3
Views: 104

Re: V4.2 Engaging thrust caused electric shut down

It may be caused by a combination of one or more of those add-ons. You may want to uninstall those and then reintroduce them one by one to narrow down the cause of the issue. We also have general debugging steps here that may help: https://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 Regards...
by Rob McCarthy
Mon Feb 19, 2018 4:18 pm
Forum: Prepar3D Client Application Questions
Topic: Lost Ability to Pan Around Cabin/Exterioir - SimConnect Applications
Replies: 35
Views: 1271

Re: Lost Ability to Pan Around Cabin/Exterioir

Hello everyone, This appears to be caused when a SimConnect application is connected to the sim. Shift+number keys will work in this case as expected. Using numlock+number keys will not pan the view in this case. We apologize for the inconvenience and will work on a fix for this in our next update. ...
by Rob McCarthy
Mon Feb 19, 2018 3:11 pm
Forum: Prepar3D Client Application Questions
Topic: MISSING DEFAULT TEXTURES
Replies: 1
Views: 153

Re: MISSING DEFAULT TEXTURES

Hello,

A client-only install should not impact scenery. There was a bug in 4.1 that affected add-ons using the add-on.xml install method which would cause some textures to black out when installing several add-ons. This issue has been fixed in 4.2.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Feb 19, 2018 3:08 pm
Forum: Prepar3D Client Application Questions
Topic: P3D v.4.2 Key Assignments required.
Replies: 2
Views: 318

Re: P3D v.4.2 Key Assignments required.

Are you still able to rotate the camera using the numpad keys with num lock active?

Regards,
Rob McCarthy
by Rob McCarthy
Mon Feb 19, 2018 3:03 pm
Forum: Prepar3D Client Application Questions
Topic: P3Dv4.2 keeps crashing - PMDG Default
Replies: 5
Views: 231

Re: P3Dv4.2 keeps crashing

There have been reports that certain add-on vehicles will not function correctly when set to the default. If you are experiencing this issue please reach out to these developers as well to see if they can reproduce the problem and release an update.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Feb 19, 2018 2:59 pm
Forum: Prepar3D Client Application Questions
Topic: Supported VR Headsets
Replies: 4
Views: 177

Re: Supported VR Headsets

Hi Chris,

Lateral movement is supported. Are you able to confirm this works with your headset in other applications?

Regards,
Rob McCarthy

Go to advanced search