Search found 166 matches

by Rob McCarthy
Mon Jun 26, 2017 9:04 pm
Forum: Prepar3D Client Application Questions
Topic: P3Dv4 Strobe lights
Replies: 10
Views: 565

Re: P3Dv4 Strobe lights

We can look into fixing the light bleed in these aircraft in a future release.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Jun 26, 2017 7:49 pm
Forum: Prepar3D Client Application Questions
Topic: Terrain anomaly in mauritius
Replies: 3
Views: 96

Re: Terrain anomaly in mauritius

Thanks for bringing this to our attention. We will look into a fix.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Jun 26, 2017 7:49 pm
Forum: Scenery Development Questions
Topic: Problematic patch of land in Papua New Guinea
Replies: 1
Views: 41

Re: Problematic patch of land in Papua New Guinea

Thanks for bringing this to our attention. We will look into a fix.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Jun 26, 2017 7:16 pm
Forum: Prepar3D Client Application Questions
Topic: Calculate Route not implemented on P3D v4
Replies: 9
Views: 837

Re: Calculate Route not implemented on P3D v4

This issue is fixed in the hotfix released today.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Jun 26, 2017 7:08 pm
Forum: Other Support Questions
Topic: Reverse thrust
Replies: 3
Views: 75

Re: Reverse thrust

What vehicle are you seeing this issue in? Is this issue present in more than one vehicle?

Regards,
Rob McCarthy
by Rob McCarthy
Mon Jun 26, 2017 7:04 pm
Forum: Other Support Questions
Topic: F-16 HUD
Replies: 2
Views: 167

Re: F-16 HUD

Can you confirm if this issue is still present in the hotfix released today?

Regards,
Rob McCarthy
by Rob McCarthy
Mon Jun 26, 2017 6:27 pm
Forum: Prepar3D Feature Requests
Topic: Aircraft selection favorites
Replies: 1
Views: 51

Re: Aircraft selection favorites

The hotfix released today has this feature included. Only the client update is required for this change.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Jun 26, 2017 6:22 pm
Forum: Scenario Development (SimDirector) Questions
Topic: Very slow drawing visualisation. Bug?
Replies: 1
Views: 45

Re: Very slow drawing visualisation. Bug?

Thanks for bringing this to our attention. We will do some internal testing and look into the cause.

Regards,
Rob McCarthy
by Rob McCarthy
Fri Jun 23, 2017 9:40 pm
Forum: Other Support Questions
Topic: Texture issues certain conditions... Bug? maybe?
Replies: 2
Views: 70

Re: Texture issues certain conditions... Bug? maybe?

Can you post your system specs as well as your current settings?

Regards,
Rob McCarthy
by Rob McCarthy
Fri Jun 23, 2017 3:08 pm
Forum: Other Support Questions
Topic: Avatar view not working
Replies: 1
Views: 65

Re: Avatar view not working

Which specific views are you switching to? If you have a controller plugged in the right joystick should control the view. The mouse will also rotate the view if you hold down the space bar.

Regards,
Rob McCarthy
by Rob McCarthy
Fri Jun 23, 2017 2:59 pm
Forum: Miscellaneous
Topic: Information on Add-On Installation
Replies: 2
Views: 107

Re: Information on Add-On Installation

We will work to get that page updated. In most cases the add-on developer should provide installation instructions. Newer add-ons that contain an add-on.xml file in the root directory can simply be dragged into your "%USERPROFILE%\Documents\Prepar3D v4 Add-ons" folder and will prompt to be enabled a...
by Rob McCarthy
Fri Jun 23, 2017 12:59 pm
Forum: Other Support Questions
Topic: Texture issue with my favoure float helicopter in P3Dv4
Replies: 3
Views: 112

Re: Texture issue with my favoure float helicopter in P3Dv4

If this aircraft works correctly in v3 then it is most likely a compatibility issue. Unfortunately I don't have any recommendations other than contacting the developer to see if an update can be made to fully support v4.

Regards,
Rob McCarthy
by Rob McCarthy
Fri Jun 23, 2017 12:55 pm
Forum: Prepar3D Client Application Questions
Topic: v4.0 - Texture resolution choice - bug?
Replies: 16
Views: 955

Re: v4.0 - Texture resolution choice - bug?

This is something we'll keep on our radar. Unfortunately we can't comment on anything specific at this time concerning the cause of these issues.

Regards,
Rob McCarthy
by Rob McCarthy
Fri Jun 23, 2017 12:16 pm
Forum: Prepar3D Client Application Questions
Topic: Anti-Aliasing Clouds and Lighting
Replies: 1
Views: 209

Re: Anti-Aliasing Clouds and Lighting

We value all feedback received from the community and it definitely factors into future developments. We will continue to make performance improvements in upcoming releases.

Regards,
Rob McCarthy
by Rob McCarthy
Fri Jun 23, 2017 11:51 am
Forum: Miscellaneous
Topic: Community Engagement
Replies: 2
Views: 69

Re: Community Engagement

Duncan, Thank you for your kind words. V4 has been a tremendous undertaking and seeing the positive feedback and impact it has had on the community is remarkable. We have a truly amazing team working on Prepar3D and without them, as well as the support of our dedicated users and third party develope...

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