Search found 905 matches

by Rob McCarthy
Mon Apr 23, 2018 8:42 pm
Forum: Prepar3D Client Application Questions
Topic: Frame Rate Loss Dark/Dawn/Dusk
Replies: 6
Views: 190

Re: Frame Rate Loss Dark/Dawn/Dusk

Hi Everyone, There isn't any explicit double rendering occurring at these times. Are you only seeing this issue with specific aircraft or at specific locations? There could however be errors in certain models or other content which could cause some parts or elements to draw twice at these times. If ...
by Rob McCarthy
Mon Apr 23, 2018 7:15 pm
Forum: Prepar3D Client Application Questions
Topic: View Group Management Menu has disapperaed
Replies: 5
Views: 67

Re: View Group Management Menu has disapperaed

Hi Alan,

You shouldn't need to run Prepar3D as administrator. I still recommend going through the debugging steps, especially since you mentioned there were recent changes to your system.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Apr 23, 2018 6:15 pm
Forum: Prepar3D Client Application Questions
Topic: View Group Management Menu has disapperaed
Replies: 5
Views: 67

Re: View Group Management Menu has disapperaed

Hi Alan,

We have general debugging steps here that may help isolate the cause of the issue:
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Regards,
Rob McCarthy
by Rob McCarthy
Mon Apr 23, 2018 2:33 pm
Forum: SimConnect Interface Questions
Topic: SimConnect WeaponFired Event is not working with Missile Simobject Sample in Prepar3d v4.
Replies: 4
Views: 148

Re: SimConnect WeaponFired Event is not working with Missile Simobject Sample in Prepar3d v4.

Hi Zamirk,

It looks like there is a case where this event will not fire as expected. We'll work on a fix for this in our next update.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Apr 23, 2018 2:30 pm
Forum: Simulation Object Development Questions
Topic: Addon Aircraft with Tutorials, Instructor Mode, and other learning features?
Replies: 1
Views: 56

Re: Addon Aircraft with Tutorials, Instructor Mode, and other learning features?

Hello,

Yes, Prepar3D ships with two scenarios to familiarize you with checklist and startup procedures. Refer to the "Checklist and Startup Procedure Demonstration" and the "Checklist and Startup Procedure Evaluation" scenarios.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Apr 23, 2018 2:11 pm
Forum: Software Development Kit (SDK) Questions
Topic: Thank you
Replies: 1
Views: 107

Re: Thank you

Hi Simon,

Awesome work! Thanks again for pointing this out to us and thanks for your continued support!

Regards,
Rob McCarthy
by Rob McCarthy
Mon Apr 23, 2018 2:04 pm
Forum: Prepar3D Client Application Questions
Topic: [V4.2] 737 Immersion Engine Fog Sparks
Replies: 4
Views: 280

Re: [V4.2] 737 Immersion Engine Fog Sparks

Hello, The effect file may have been overwritten or corrupted. You may need to reinstall the application and add-ons. If you do uninstall, navigate to the Prepar3D installation directory after the uninstall and delete any additional files that may be present. If a core file was changed by an add-on ...
by Rob McCarthy
Mon Apr 23, 2018 1:59 pm
Forum: Prepar3D Client Application Questions
Topic: View group misaligned on startup
Replies: 4
Views: 73

Re: View group misaligned on startup

Hi Georg,

If you save the view group after re-correcting it does the problem go away? Do you see any differences in the xml file compared to the v3 version?

Regards,
Rob McCarthy
by Rob McCarthy
Mon Apr 23, 2018 1:27 pm
Forum: Software Development Kit (SDK) Questions
Topic: Rendering plugins objects and lighting
Replies: 1
Views: 204

Re: Rendering plugins objects and lighting

Hi Jean Luc,

These are both very good suggestions and we can look into adding these features in future updates.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Apr 23, 2018 1:16 pm
Forum: Prepar3D Client Application Questions
Topic: Axis Settings still not Saved
Replies: 22
Views: 1949

Re: Axis Settings still not Saved

Thanks for the follow up. If you connect your flight controls with the different keyboard and mouse does the issue persist?

Regards,
Rob McCarthy
by Rob McCarthy
Thu Apr 19, 2018 12:45 pm
Forum: Software Development Kit (SDK) Questions
Topic: simconnect disconnected and can't recover after a few minutes
Replies: 1
Views: 95

Re: simconnect disconnected and can't recover after a few minutes

How are you attempting to recover the connection?

Regards,
Rob McCarthy
by Rob McCarthy
Thu Apr 19, 2018 12:21 pm
Forum: Prepar3D Client Application Questions
Topic: Axis Settings still not Saved
Replies: 22
Views: 1949

Re: Axis Settings still not Saved

Can you try with only your keyboard and mouse connected? Also do you have another keyboard and mouse to test with?

Regards,
Rob McCarthy
by Rob McCarthy
Thu Apr 19, 2018 12:14 pm
Forum: SimConnect Interface Questions
Topic: Unable to Install SimConnect, Installer Opens then Immediately Closes
Replies: 4
Views: 361

Re: Unable to Install SimConnect, Installer Opens then Immediately Closes

Are you experiencing any issues with other add-ons that use SimConnect?

Regards,
Rob McCarthy
by Rob McCarthy
Thu Apr 19, 2018 12:07 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Install Question for Prepar3D
Replies: 1
Views: 84

Re: Install Question for Prepar3D

Welcome to Prepar3D! We're excited to have you on board. The full download contains everything you need unless you want to develop content for the platform. In that case you'll want to download the SDK. We also offer individual downloads for each install component (client, content, and scenery). Whe...
by Rob McCarthy
Thu Apr 19, 2018 12:00 pm
Forum: Other Support Questions
Topic: Resolution message at bootup?
Replies: 8
Views: 633

Re: Resolution message at bootup?

For those seeing this did you sleep or hibernate your machine while Prepar3D was still running? Windows 10 will auto-start the application again when resuming the machine.

Regards,
Rob McCarthy

Go to advanced search