Search found 1266 matches

by Mike LM
Wed Jul 13, 2016 1:59 pm
Forum: Other Support Questions
Topic: micro studder
Replies: 10
Views: 2888

Re: micro studder

Pop - If you're just clicking the "default settings" button, then something else is concerning. The default setting for frame rate limiting is 20 fps. If you're getting more than that, then you have some software overriding the settings for Prepar3D. I'd recommend doing a client reinstalla...
by Mike LM
Tue Jul 12, 2016 3:29 pm
Forum: Prepar3D Client Application Questions
Topic: GPS not loading after 3.5 inc hotfix
Replies: 5
Views: 1835

Re: GPS not loading after 3.5 inc hotfix

madair01 -

What do you mean by "[3.3.5] has not actually loaded"? Are you having trouble installing or activating Prepar3D? Are you experiencing a crash when running Prepar3D?

- Mike
by Mike LM
Tue Jul 12, 2016 3:07 pm
Forum: Prepar3D Installation and Installer Questions
Topic: {Resolved}New Installation Onto New Disk Drive - No Graphics, No planes, No Scenery
Replies: 2
Views: 1241

Re: New Installation Onto New Disk Drive - No Graphics, No planes, No Scenery

grlz1 -

Try clearing out your generated files, listed below:

    %PROGRAMDATA%\Lockheed Martin\Prepar3D v3
    %LOCALAPPDATA%\Lockheed Martin\Prepar3D v3
    %APPDATA%\Lockheed Martin\Prepar3D v3
    %USERPROFILE%\Documents\Prepar3D v3 Files

- Mike
by Mike LM
Tue Jul 12, 2016 2:53 pm
Forum: Prepar3D Installation and Installer Questions
Topic: V3.2.2.16659 to 3.2.3.16769 for AS16 and ASCA How?
Replies: 1
Views: 1129

Re: V3.2.2.16659 to 3.2.3.16769 for AS16 and ASCA How?

Steve - Prepar3D v3.2.3 was released shortly after v3.2.2 to fix an issue regarding subscription license activation. If you are not using a subscription license, then v3.2.2 should function exactly the same. We only offer the latest update available for download. Currently, that's v3.3.5. If you wan...
by Mike LM
Tue Jul 12, 2016 2:41 pm
Forum: Other Support Questions
Topic: [RESOLVED] View changes from VC to outside view randomly for no reason
Replies: 7
Views: 1955

Re: View changes from VC to outside view randomly for no reason

Doogles -

Try clearing out your :change view" keybind. That would make sure that something isn't causing your controller to think that the button was pressed when it wasn't.

I'd also try turning off the Prepar3D Booster and FSXPilot, just to see if those had any effect on the camera.

- Mike
by Mike LM
Tue Jul 12, 2016 2:29 pm
Forum: Miscellaneous
Topic: [RESOLVED] Windows reinstall
Replies: 2
Views: 1221

Re: Windows reinstall

Caflyt - We always recommend that you uninstall Prepar3D prior to making any OS changes, to ensure that linking problems don't arise. Not uninstalling Prepar3D before making an OS change can also not return your spent activation. If you receive error 5013, you'll need to email licensing@prepar3d.com...
by Mike LM
Tue Jul 12, 2016 2:19 pm
Forum: Scenery Development Questions
Topic: Autodesk 3ds max
Replies: 1
Views: 1695

Re: Autodesk 3ds max

teohalfen -

Yes! You can find out more about using 3DSMax to model scenery in out Learning Center under Prepar3D SDK > Modeling SDK > Using Modeling Tools.

- Mike
by Mike LM
Tue Jul 12, 2016 2:12 pm
Forum: Software Development Kit (SDK) Questions
Topic: [RESOLVED] Add-ons in the SDK...
Replies: 17
Views: 6171

Re: Add-ons in the SDK...

WarpD -

You must be psychic! We believe that we've fixed the reported issue, along with several other related issues. The fixes will be included in the next update. Thanks to you and aeronauta for helping us identify the issue!

- Mike
by Mike LM
Tue Jul 12, 2016 2:07 pm
Forum: Prepar3D Client Application Questions
Topic: sound.dll CTD
Replies: 1
Views: 1144

Re: sound.dll CTD

germanygreece93 - Could you please give us some more details, like: ⋅  Which add-ons are you using? ⋅  Does it happen with different types of aircraft? What about default aircraft? ⋅  Are you able to consistently reproduce the crash? What steps are you taking? ⋅&nb...
by Mike LM
Tue Jul 12, 2016 2:03 pm
Forum: Prepar3D Client Application Questions
Topic: [RESOLVED] Texture Problem
Replies: 1
Views: 1223

Re: Texture Problem

I was notified that the issue was resolved with a reinstallation. If you're experiencing a similar issue, try reinstalling Prepar3D.

- Mike
by Mike LM
Mon Jul 11, 2016 4:11 pm
Forum: Miscellaneous
Topic: PMDG 777 Scenario saving problem
Replies: 1
Views: 961

Re: PMDG 777 Scenario saving problem

henrydebeer - First, make sure that SimConnect is correctly loading and that you have the correct version installed. If the issue is very similar to that caused by not having SimConnect loaded, then it's probably caused similarly. Second, do you only have issues saving scenarios with the PMDG or is ...
by Mike LM
Mon Jul 11, 2016 3:08 pm
Forum: Prepar3D Client Application Questions
Topic: GPS not loading after 3.5 inc hotfix
Replies: 5
Views: 1835

Re: GPS not loading after 3.5 inc hotfix

midair01 - I think what Martyson is asking is for some more information about the problem you're seeing. Could we have some more details about your issue? For example: ⋅  Which aircraft are you using? ⋅  What steps do you take to reproduce the issue? ⋅  Is it consistent...
by Mike LM
Mon Jul 11, 2016 2:52 pm
Forum: Hardware Specific Questions
Topic: [RESOLVED] P3D Reinstall?
Replies: 4
Views: 1414

Re: P3D Reinstall?

flemon - ⋅  The best way to move the Prepar3D installation location is to uninstall it, and then reinstall it in the desired directory. Note that Prepar3D requires some space on your OS drive regardless of where it is installed. ⋅  You do not need to install Prepar3D in "Pro...
by Mike LM
Mon Jul 11, 2016 2:35 pm
Forum: Other Support Questions
Topic: [RESOLVED] View changes from VC to outside view randomly for no reason
Replies: 7
Views: 1955

Re: View changes from VC to outside view randomly for no reason

Could you provide us with some more details, like:

  • Which aircraft are you flying? Does it happen in multiple aircraft?
  • Are you using any add-ons aside from those in your signature?
  • What key is your "change view" command bound to?
- Mike
by Mike LM
Mon Jul 11, 2016 2:32 pm
Forum: Other Support Questions
Topic: Keys
Replies: 1
Views: 967

Re: Keys

lori72 -

You can use the Visual Groups management tool, located in the Views menu. From there, you can specify what is being shown on your multiple monitors.

- Mike

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