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Author Topic: menus.dll error
Michael_B7-
67_ATP
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Posts: 19
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Michael_B767_ATP
Post menus.dll error
on: March 10, 2012, 20:22

Hi,

I'm trying to run a flight from KJFK to KFLL via the following route: (KJFK WAVEY EMJAY J174 WARNN J174 SWL CEBEE WETRO ILM AR21 CRANS FATHR TOOMR JALOP MOSIE FISEL KFLL).

After approaching/passing AR21, P3D crashes with the following menus.dll error message:

APPCRASH
PREPAR3D
1.2.3253.0
4e792a40
MENUS.DLL
0.0.0.0
4e792db1
c0000005
00002479
6.1.7601.2.1.0.256.48
1033

This is 100% repeatable, any ideas on how to find/correct the problem?.

Thanks
Mike
jimcooper1
Professional
Posts: 344
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jimcooper1
Post Re: menus.dll error
on: March 11, 2012, 19:01

Michael,

couldn't replicate your flt plan so set a direct flt from JFK to FLL on autopilot. Left it running, set my alearm and returned to find myself 15 miles from FLL.

Couldn't find AR21 on the GPS so set a direct flight from JFK to Fort Smith Arkansas,. Set timer and came back to find that my P3D had 'crashed' and restarted back at my default location! Will re-run that flight tomorrow (whilst I'm doing somethimg else) and see if it crashes again!

Jim
FSMP
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Posts: 637
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Post Re: menus.dll error
on: March 14, 2012, 13:12

If this really is 100% repeatable, then Lockheed should be able to reproduce it , and see the true cause, resulting in a fix.

This is not the first time that problems have been reported with the new menu system ( MENUS.DLL ).

Hopefully, this can be fixed in time for the next update, that would appear to be scheduled for release soon.

Geoff

WBard
Lockheed Martin
Posts: 450
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Wes Bard
Post Re: menus.dll error
on: March 14, 2012, 14:34

Are you using a stock aircraft and stock configuration files?

Software Manager - Prepar3D® Team
jimcooper1
Professional
Posts: 344
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jimcooper1
Post Re: menus.dll error
on: March 14, 2012, 15:01

Here's what I did:
On a single PC with 4 monitors (1xPanel + 3xView)
Set a direct flight from KJFK to JFSM (which I think is nearest airport to AR21) - no problems
Set a direct Flight from KFSM to KFLL - again no problems
Set a flight from KJFK to KFLL with KFSM as a waypoint - a couple of minutes after the turn over KFSM I received an Out of Memory error and P3D shut down.
Breaking the journey into 2 distinct 'Direct-To' flights caused no problems but one long flight with a big turn in the middle resulted in a OOM error
Is this problem more to do with 'Memory Leakage' due to length of flight ie time on the Sim rather than something inherently wrong with the scenery around AR21/KFSM???
I'm loathe to repeat the flight again (unless I'm upgraded to First Class and get Champagne and Fillet Steak!!!)

Jim
Michael_B7-
67_ATP
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Posts: 19
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Michael_B767_ATP
Post Re: menus.dll error
on: March 16, 2012, 02:30

Hi,

I'm using a stock configuration with 3rd. party addon aircraft.

Thanks
Mike
FSMP
Professional
Posts: 637
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Post Re: menus.dll error
on: March 16, 2012, 18:01

Has this issue already been fixed in P3D ver 1.3 ?? (To be released soon ?)

Geoff

CAF440
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Posts: 7
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CAF440
Post Re: menus.dll error
on: April 26, 2012, 21:35

This issue is also affecting me constant usually happens 53 miles from KBIL and 330 miles from the AZ-NM boarder. Doesnt matter if it's the stock 737 or Prepar3D Ifly 737.
Red75
New User
Posts: 1
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Post Re: menus.dll error
on: April 26, 2012, 23:49

I can report the same CTD occurs repeatedly on flights from KJFK to KORD approximately mid flight . Exact CTD error message message as noted in Mike's post with fault module (menu.dll) /exception code(c0000005) /exception offset (00002479).

Rick
FSMP
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Posts: 637
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Post Re: menus.dll error
on: April 27, 2012, 06:21

When FSX 1st was released, OOM were rare, so it could be assumed that ACEs were not that aware of this as a problem.

As FSX has "GROWN", and there are more complex and higher memory consuming addions being used, the OOM issue has increased in frequency, and is now a very big restriction in FSX/P3D.

I assume OOM errors will be a thing of the past when P3D goes to 64 bit, but it has been indicated that this is some way away.?

In the meanwhile, knowing that this memory management is an issue in P3D, is it worth attempting to introduce some better memory management into P3D, to assist in monitoring and dealing with this issue.

Even as a interim solution before 64 bit, if there was some way for the sim to monitor it's memory usage, and determine that "available memory block" are getting low, and then take some action-- cleaning up memoery use, or automatically reducing memory requirements by effectively temporarily automatically reducing appropriate sliders ??

From what I have seen and monitored externally when FSX/P3D is running, the issue is not so much one of using up ALL the memory, but rather, as the memory use get fragmented, not being able to find a big enough "Block" of memory, within all these small "blocks" of now free, fragmented memory.

Geoff

torkermax
Beginner
Posts: 32
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Post Re: menus.dll error
on: May 17, 2012, 00:06

I'm getting numerous Menus.dll errors when accessing addon mangers from the addon menu bar on various addon aircraft. Not sure if this is related but it is very prevalent and inhibiting. It occurs on aircraft that have a configurator associated with the addon menu selection. I assume accessing modules through the DLL.XML file. I also recieve it when switching from windowed to full screen.
boleyd
Advanced
Posts: 51
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Post Re: menus.dll error
on: May 17, 2012, 06:24

The menus in general have issues. Perhaps someone from Lockheed can pop in to at least note that they acknowledge a general menu set of problems/challenges. I just fly the "cheap planes" thus my menu issues are mostly visual and never had a DLL error - knock on plastic.

Regards, Dick 5G8
bhollis
Lockheed Martin
Posts: 396
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bhollis
Post Re: menus.dll error
on: May 17, 2012, 10:02

I believe we have found and fixed the problem most of you are having. It will be in the next patch. For those that are curious, we were testing out some features that spawn large numbers of sim objects and found that the temporary menu item IDs created for sim object camera views were not being properly released. The temp ID range is fairly large ( about 1800), but once this many sim objects views have been created and destroyed, the menu system will crash.

As for add-on content, we had a crash-on-shut-down bug in 1.2 which was fixed in 1.3. If the menus are crashing on some add-ons and not others, this is likely a problem with the add-on. The add-on menus have a callback pointer assigned by the add-on which may be invalid, or the add-on may be attempting to make direct calls into the p3d dlls (which is not supported as we don't release our headers).

Thanks for the feedback. Please make sure when posting about crashes to put detailed instructions for how to reproduce the crash, and provide as much information about your setup as possible.

Thanks,
Beau

Prepar3D Software Engineer
torkermax
Beginner
Posts: 32
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Post Re: menus.dll error
on: May 17, 2012, 18:38

Thanks for the heads up Beau!
tjohnson82-
5
New User
Posts: 1
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Post Re: menus.dll error
on: June 22, 2012, 10:34

Is there any heads up on when this patch will be released?

Thanks
Tyler Johnson
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